Concierge Part Time

Commonwealth Senior Living; Hampton (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a respected senior living community as a part-time Concierge, serving as the first point of contact for visitors and providing essential administrative support. Ideal candidates will demonstrate strong communication skills and a commitment to exceptional customer service, working in a friendly environment that values confidentiality and professionalism.

Qualifications

• Prior experience in working with the public.
• Basic computer skills preferred.
• Good physical and mental health; PPD screening required.

Responsibilities

• Receive guests and visitors, having them sign in.
• Answer telephone, taking messages and responding to requests.
• Maintain confidentiality of all pertinent resident information.

Skills

Communication

Customer Service

Multitasking

Education

High school education or equivalent

Tools

Multi-line telephone system

Job description

Join to apply for the Concierge Part Time role at Commonwealth Senior Living

3 days ago Be among the first 25 applicants

Join to apply for the Concierge Part Time role at Commonwealth Senior Living

We are excited to share that we are hosting Open Interviews every Wednesday!

Join us for our upcoming event to explore the many new and exciting, in-demand careers with representatives from each department in one location.

When: Every Wednesday from 10:00 AM to 12:00 PM

Location: 2220 Executive Drive, Hampton VA 23666

The Concierge is a critical person and serves as the front-of-house for all external stakeholders and guests. As first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities.

Position Details: Part-Time, Monday to Friday

Qualifications

• High school education or equivalent required.
• Must be able to read, write, speak and understand the English language.
• Prior experience in working with public.
• Basic computer skills preferred.
• Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.
• Good physical and mental health; PPD screening required.
• Must have an interest in people, especially the geriatric population.
• Ability to work without close supervision and to follow verbal and written instructions.
• Must use tact and courtesy in dealing with staff, residents, their families and visitors.
• Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
• Must be willing to perform non-professional duties.
• Must be level-headed in emergency situations and have an acute sense of responsibility.
• Must possess a spirit of cooperation and enthusiasm.
• Must attend all mandatory company meetings and specified training sessions.
• Must maintain confidentiality.
  
  
  

Areas of Primary Responsibility

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone, takes messages (to include caller’s name, telephone number, time and date of call), respond to requests, forward information to other staff members.
• Announce appointments and arrivals to appropriate staff.
• Type memos, correspondence, reports, and other documents as requested.
• If requested, sort mail and distribute appropriately to mailboxes, residents and departments.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis.
• Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected.
• Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information.
• Assemble and maintain admission and information packets.
• Keep front desk and lobby area neat and organized.
• Perform any other duties assigned by Business Office Manager or Executive Director.
• Other duties as assigned
  
  
  

Culture Ambassador

• Models the core values of the company:
• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It’s Our Responsibility
• We Take Ownership and Add Value
• We are Respectful
• Ensures all personnel exemplify the core values of the company at all times.
• Create and drive the sales culture at the community.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Commonwealth Senior Living by 2x

Sign in to set job alerts for “Concierge” roles.

Residence Inn Town Center - Front Desk Agent - FT

Virginia Beach, VA $15.00-$15.00 1 month ago

Full Time Receptionist - Classic Hyundai Hampton

Virginia Beach, VA $16.00-$16.00 1 month ago

Virginia Beach, VA $16.00-$16.00 2 weeks ago

Hampton, VA $35,000.00-$50,000.00 2 months ago

Newport News, VA $28,000.00-$35,000.00 2 years ago

Springhill Suites - Front Desk Agent (Full Time)

Virginia Beach, VA $16.00-$16.00 6 days ago

Newport News, VA $14.00-$14.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.