Concierge - On-Call - Hiring Immediately!

Oakmont Management Group; Concord (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

A senior living community is seeking a dedicated Concierge in Concord, NH to provide exceptional customer service and support. Responsibilities include greeting visitors, answering phones, and ensuring a safe environment. Ideal candidates possess good communication skills, a high school diploma, and preferably two years of hospitality experience. Join a compassionate team that values authenticity and teamwork, offering competitive benefits and career growth opportunities.

Benefits

Medical, Dental, and Vision benefits

401(k) Savings Plan with Company Match

Tuition Reimbursement

Qualifications

• Must be at least 18 years of age.
• Prefer two years of experience in a hospitality setting or prior senior living community.
• Must pass a Criminal Background check and Health Screening tests.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones and direct calls.
• Maintain a safe and secure environment.

Skills

Customer service

Communication skills

Teamwork

MS Office proficiency

Education

High school diploma or equivalent

Job description

Concierge - On-Call - Hiring Immediately!

Pay Range: $17 - 18.25 per hour (depending on experience)

Please join us at our Hiring Event / Job Fair on Wednesday, October 29 from 10:30am to 3pm.

Please apply online before going to the job fair. We are looking forward to meeting you!

Job Fair Details:

• Date: Wednesday, October 29
• Location: Oakmont of Concord, 1401 Civic Ct, Concord, CA 94520
• Time: Anytime between 10:30am-3pm

Oakmont of Concord is a premier senior living community situated on a beautifully landscaped campus. We provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by living our values: Authenticity, Teamwork, Compassion, Commitment, and Resilience.

Benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

Job Summary:

The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.

Responsibilities:

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or prior senior living community.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group is an Equal Opportunity Employer.