Concierge Mortgage Pre-Approval Specialist (LP2)

Benchmark Mortgage

United States

Remote

USD 60,000 - 75,000

Full time

14 days+

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Job summary

Benchmark Mortgage is seeking a driven LP2 Pre-Approval Specialist to manage borrower prequalification, pre-approvals, and pipeline execution for a high-performing mortgage team. You will work closely with the Loan Officer, borrowers, processors, underwriters, and third-party partners to ensure on-time closings while delivering concierge-level borrower and referral partner experience.

This salaried role emphasizes accuracy, clear communication, and a customer-first approach in a fast-paced

Qualifications

Active NMLS license required.
Minimum 3 years of mortgage loan officer assistant, processing, or origination experience.
Proficient in DU/DO, LP, and investor guidelines.
Experience with major LOS platforms.
Strong verbal and written communication skills.
Excellent organization, prioritization, time management, and follow-up.
Ability to collaborate across departments.
Completion of regulatory and compliance training.

Responsibilities

Prequalify borrowers and engage referral partners to assess readiness and scenario viability.
Pre-approve qualified borrowers and prepare payment and scenario requests.
Manage the loan pipeline including rate lock consultations and disclosures processing.
Provide post-closing support and timely updates to borrowers and referral partners.