Certified Medical Assistant (CMA/RMA/CCMA) — Concierge Primary Care

PrimaryMD; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

PrimaryMD in New York City is seeking a Certified Medical Assistant to enhance their concierge care experience in Hudson Yards. The role focuses on delivering hands-on patient care, including blood draws and supporting clinical operations.

The ideal candidate will have national certification, significant phlebotomy experience, and an eye for detail, all within a caring environment. A competitive salary and a commitment to professional growth are offered, reflecting the values of personalized and impactful patient care.

Qualifications

• Meticulous documentation and follow-ups.
• Self-starter mindset completing tasks.
• Strong communication and service orientation.

Responsibilities

• Perform blood draws and manage specimens.
• Room patients and take vital signs.
• Coordinate prior authorizations and referrals.
• Ensure clinic readiness with inventory checks.

Skills

Phlebotomy expertise

Patient care

Prior authorization management

Knowledge of NYC hospital systems

EKG proficiency

Education

Current national MA certification (CMA, RMA, or CCMA)

2+ years of phlebotomy experience

3+ years as a medical assistant

Tools

EMR systems

Job description

PrimaryMD is a concierge primary care and longevity practice redefining what medicine feels like. We are hiring a Certified Medical Assistant for our Hudson Yards practice — the clinical hands of our NYC care team.

Your Role: Hands‑On Care, Done Beautifully

This is patient‑facing, hands‑on work for someone who takes real pride in their craft: flawless blood draws, smooth visit flow, prior authorizations that don’t stall, and referrals that actually land. Our members pay for a premium experience, and you’re a big part of what makes it feel that way.

Location: New York City (Hudson Yards) — full‑time, in person, Monday–Friday

Reports to: Clinical Operations Manager

Compensation: $55,000–$70,000, commensurate with experience

What You’ll Do

Phlebotomy — Your Signature Skill — Perform daily blood draws with exceptional technique and a calm, reassuring presence. Handle specimen processing, labeling, and lab logistics end to end.

Patient Care & Visit Support — Room patients, take vitals, administer EKGs and point‑of‑care testing, prep for procedures, and keep the clinical day running smoothly for our physicians.

Prior Authorizations & Referrals — Own prior auths from submission to approval (imaging, medications, specialist visits). Coordinate referrals with specialist offices and imaging centers across the city and follow through until the patient is seen.

Navigate the NYC System — Use your working knowledge of New York’s hospital systems (Mount Sinai, Lenox Hill / Northwell, NewYork‑Presbyterian / Weill Cornell), imaging centers, and pharmacies to keep care moving — calling, faxing, portal‑chasing, and following up so patients never have to.

Keep the Clinic Ready — Inventory, supplies, exam room turnover, equipment checks, and the operational details that make a clinical space feel effortless.

What We’re Looking For

Certification & Experience

• Current national MA certification required: CMA (AAMA), RMA (AMT), or CCMA (NHA).
• Expert phlebotomist — 2+ years of regular, high‑volume draw experience. Separate phlebotomy certification (CPT) a plus.
• 3+ years as a medical assistant in outpatient, primary care, or specialty practice.
• Hands‑on prior authorization experience — you’ve worked insurer portals, peer‑to‑peer queues, and know how to get to “approved.”
• Familiarity with NYC hospital systems, imaging centers, and specialist landscape strongly preferred.
• EKG, point‑of‑care testing, and EMR proficiency.

The Person

• Meticulous — specimens, documentation, and follow‑ups are always right.
• Warm and unflappable with patients; service mindset suited to a concierge membership practice.
• Self‑starter who follows tasks through to done, not just handed off.
• Team player who communicates clearly and asks when unsure.

Why PrimaryMD?

Practice at your best. Small patient panel, unhurried visits, and physicians who treat you as a true teammate — not an assembly line.

Be valued for your craft. Our members know your name, and your skill directly shapes their experience.

Grow with us. We’re building our flagship East Coast practice, with a new SoHo location coming. Strong performers grow as we do.

Competitive package. $55,000–$70,000 base plus benefits, in a collaborative culture that mirrors our PACI principles — Personalized, Accessible, Caring, Inspiring.

About PrimaryMD

PrimaryMD is a tech‑enabled concierge primary care practice emphasizing The Human Advantage — proactive, relationship‑based care that’s tech‑enabled but always human‑first. From advanced diagnostics to personalized care plans and continuous support, we empower members to optimize their healthspan. Join us in building a future where medicine is personal, preventive, and profoundly impactful.