Concierge Media Specialist

Santa Barbara Auto Group; Santa Barbara (CA); On-site; USD 28,791 - 33,337; Full time

Benefits offered by this job

Competitive performance-based compensation

Paid vacation

Health insurance package

401k retirement plan

Growth opportunities

Job summary

A premier automobile dealership in Santa Barbara is seeking a Concierge Media Specialist to enhance client experiences both in-store and online. The role involves welcoming clients, capturing memorable moments, and managing social media interactions. The ideal candidate has strong communication skills and a passion for luxury service. Competitive pay and growth opportunities within the Land Rover and Bentley brands are offered.

Qualifications

• Polished, people-oriented professional who ensures an elevated service experience.
• Confident and comfortable on camera and around luxury clientele.

Responsibilities

• Welcome clients during sales and service visits with warmth.
• Capture and post delivery photos/videos that celebrate clients’ new vehicles.
• Manage and respond to comments and messages on social media channels.
• Coordinate with Sales and Marketing for dealership promotions.
• Maintain a consistent online tone aligned with the Land Rover brand.
• Assist with in-store events and brand activations.
• Use CRM to track client interactions and ensure communication.

Skills

Exceptional communication and presentation skills

Experience with social media platforms

Basic photography/video and editing skills

Strong sense of luxury service and attention to detail

Tools

CRM system

Job description

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Position Title: Concierge Media Specialist

Location: Santa Barbara, CA

Description:

Concierge Media Specialist – Land Rover, Bentley of Santa Barbara

Land Rover, Bentley Santa Barbara is seeking a Concierge/Media Specialist — a polished, people-oriented professional who brings our clients’ experience to life both in-store and online.

This unique role blends hospitality, storytelling, and brand representation. You’ll greet clients, capture their delivery moments, and share authentic content across our digital platforms while ensuring every guest feels the elevated service our brand is known for.

Full-time | On-site | Competitive pay | Growth within the Land Rover and Bentley brands.

If you love connecting with people and have a natural eye for storytelling, this is your opportunity to represent one of the world’s most iconic luxury brands — both in person and online.

We offer the following:

•Competitive performance based compensation
•Paid vacation, health insurance package, 401k retirement plan
•A fast paced rewarding work environment
•Growth opportunities within our company

Qualifications:

Key Responsibilities:

Welcome clients during sales and service visits with professionalism and warmth.

Capture and post delivery photos/videos that celebrate our clients’ new vehicles.

Manage and respond to comments and messages on social media channels.

Coordinate with Sales and Marketing to feature events, promotions, and dealership updates.

Maintain a consistent online tone and visual style aligned with the Land Rover brand.

Assist with in-store events, brand activations, and hospitality touches.

Utilize the CRM system to track client interactions, schedule follow-ups, and ensure consistent communication across departments.

Ideal Candidate:

Exceptional communication and presentation skills.

Confident, professional, and comfortable on camera and around luxury clientele.

Experience with social media platforms (Instagram, TikTok, Facebook, etc.).

Basic photography/video and editing skills (smartphone or DSLR).

Strong sense of luxury service and attention to detail.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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