Concierge Marketing Coordinator - Puerto Rico

Travel-Leisure-Co; Puerto Rico; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Paid time off

Job summary

Travel + Leisure Co. is seeking a Community Marketing Agent to engage with the public at local attractions and events as a brand ambassador for our vacation ownership and travel membership programs.

The role focuses on face-to-face conversations, inviting guests to attend award-winning vacation ownership presentations, and meeting sales targets in a dynamic environment.

Qualifications

• Sales/marketing experience preferred.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.

Responsibilities

• Serve as a positive and professional brand ambassador for Travel + Leisure Co.
• Greet, present, and incentivize prospective customers to attend a sales-preview tour.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend training sessions, meetings, and stay current on marketing materials and industry trends.

Skills

Sales

Marketing

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

MS Excel

MS Word

General computer skills

Smart devices

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

The Community Marketing Agent works with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Travel + Leisure. In this sales-based role, engages in face-to-face conversations with prospective customers and share information about the vacation club experience. Invites and incentivizes guests to attend award-winning vacation ownership presentations.

Essential Job Responsibilities

• Serve as a positive and professional brand ambassador for Wyndham Destinations
• Greet, present, and incentivize prospective customers to attend a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make sales-tour reservations and collect required deposits
• Responsibilities include, but are not limited to: Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards. Education High School Diploma or equivalent is required.

Training requirements

None

Knowledge and skills

Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.

Technical Skills

Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience 1 to 3 years of sales and/or marketing experience is preferred, not required. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You’ll Be Rewarded:

• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.