Concierge MA – Senior Living & Community Liaison

Curana Health; Peoria (IL); On-site; USD 34,000 - 48,000; Full time

Job summary

Curana Health is seeking a dedicated Medical Assistant to be a warm, visible presence within our senior living communities, delivering clinical and administrative support to our healthcare providers.

The role focuses on building relationships with residents, families, and partners while ensuring personalized care. The Medical Assistant will assist with front desk duties, coordinate care across services, and help prepare residents for visits.

Qualifications

• Certified Medical Assistant
• Outgoing individual who loves interacting with people
• Organized and effective communicator
• Experience working as a medical assistant in healthcare, preferably geriatrics
• Proficient in Microsoft Office
• Positive attitude and strong interpersonal skills
• Highly organized
• Reliable transportation required, travel between sites
• Willingness to learn and be part of something great

Responsibilities

• Serve as a concierge and trusted point of contact within the senior living community, building genuine relationships with residents, families, and staff.
• Check in regularly with community leaders to stay aligned on resident needs and priorities.
• Attend community events to connect with residents and families and strengthen presence.
• Act as a liaison between stakeholders and communicate needs to the care team.
• Assist residents with needs and coordinate care between specialists, therapy, home health, and other services.
• Coordinate front desk duties, including appointment management and scheduling.
• Conduct monthly outreach with residents and families to assess needs and care plans.
• Connect residents with local and regional social support services.
• Greet residents, family members, and staff with a welcoming attitude.
• Take vital signs and help prepare residents for visits in clinic settings.
• Coordinate after-visit follow up and complete diagnostic testing.
• Manage and complete all quality assurance monitoring.

Skills

Certified Medical Assistant

Interpersonal skills

Organized

Effective communicator

Microsoft Office

Reliable transportation

Geriatrics experience

Tools

Microsoft Office

Job description

Curana Health is seeking a dedicated Medical Assistant to be a warm, visible presence within our senior living communities, delivering clinical and administrative support to our healthcare providers.

The role focuses on building relationships with residents, families, and partners while ensuring personalized care. The Medical Assistant will assist with front desk duties, coordinate care across services, and help prepare residents for visits.