Concierge Leasing Specialist

IDM Companies, LLC; Queen Creek (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

IDM Companies is seeking a Leasing Consultant to be the first point of contact for prospects and residents. You will guide tours, handle applications, and ensure a seamless move-in and tenancy process while delivering concierge-level service.

Ideal candidates have 1–3 years in property management, strong customer service, and knowledge of Fair Housing Laws. This on-site role requires weekend availability and collaboration within a fast-paced, entrepreneurial environment at IDM communities in the

Qualifications

• 1–3 years relevant property management experience required.
• Excellent customer service skills with strong attention to detail.
• Basic leasing knowledge - including Fair Housing Laws.
• Team player, willing to go the extra mile to provide concierge level customer service.
• Able to work in a fast-paced, self-directed entrepreneurial environment.
• Proficient with Microsoft Office Suite.

Responsibilities

• Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns.
• Generate interest in the community by touring the property with prospects and answering questions about amenities, location, and grounds.
• Gain familiarity with IDM family of communities, floor plans, and availability.
• Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities and area.
• Facilitate the prospect application process by collecting information and initiating background checks.
• Provide detailed move-in information to incoming residents.
• Deliver a high level of service to residents to exceed expectations and support retention.
• Coordinate paperwork and office activities; assist with work orders and communication with maintenance.

Skills

Customer service

Attention to detail

Team player

Weekend availability

Tools

Microsoft Office Suite

Job description

IDM Companies is seeking a Leasing Consultant to be the first point of contact for prospects and residents. You will guide tours, handle applications, and ensure a seamless move-in and tenancy process while delivering concierge-level service.

Ideal candidates have 1–3 years in property management, strong customer service, and knowledge of Fair Housing Laws. This on-site role requires weekend availability and collaboration within a fast-paced, entrepreneurial environment at IDM communities in the