Concierge Full Time Thur - Sun - 3-11pm [VA-010]

Paylocity; Vienna, Northern (VA, KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Guardian Security Services is seeking an experienced Concierge for luxury communities in Vienna, VA 22182. The ideal candidate will deliver outstanding resident service and maintain professional relationships, with a focus on problem solving at the front desk.

The role requires high energy, reliability, and excellent communication skills. Pay is $20.00 per hour with a Thursday–Sunday 3:00pm–11:00pm schedule, and a high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Knowledge of local area and transportation services.
• Able to submit reports and maintain logs.
• Excellent written and oral communication skills.

Responsibilities

• Provide exceptional resident service at the front desk.
• Maintain professional relationships with residents and staff.
• Greet residents and coordinate requested services.
• Submit reports, logs, and signage as needed.
• Support building operations and safety procedures.

Skills

Exceptional communication

Local area knowledge

Time management

Customer service

Attendance/punctuality

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Vienna, VA 22182 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr

Schedule and shift: Thursday through Sunday (3:00pm - 11:00pm)

Qualifications/Requirements

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Requirements

• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check