Concierge - Full Time

Vitality Senior Living; Germantown, Northern (TN, KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Generous PTO

Attendance bonuses

401k

Job summary

The Gardens of Germantown, a Vitality Living community in Germantown, TN, is seeking a friendly Concierge to welcome residents and guests and support daily operations.

You will manage the front desk, assist with inquiries, coordinate mail distribution, participate in onboarding and training, and refer issues to the Executive Director or Business Office Director. This role emphasizes clear communication, patience, and a customer-first mindset.

Qualifications

• Must be 18+ years old.
• High school diploma or GED required.
• Strong English written and verbal communication.
• Ability to speak effectively before groups of customers or team members.

Responsibilities

• Manage reception desk during assigned shifts and perform administrative duties.
• Respond to residents' family members' questions and share information with leadership.
• Respond and appropriately handle emergency situations calmly and professionally.
• Organize incoming mail and distribute to the appropriate person.
• Attend onboarding, trainings, and team member meetings as requested.
• Perform other duties as assigned by Business Office Director

Skills

Communication skills

Public speaking

Customer service

English proficiency

Education

High school diploma or GED

Job description

The Gardens of Germantown
3179 Professional Plz
Germantown, TN 38138, USA

Description

Join Our Team at Vitality Living as a Concierge at The Gardens of Germantown Community!

At Vitality Living,we aremore than just a place of work;we area vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. AtVitality, everyoneis notonly encouraged to be themselves but celebrated for it! Join us today and bring your individuality along!

• Manage reception desk continuously during assigned period and perform administrative duties
• Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate
• Respond and appropriately handle emergency situations that may arise in a calm, professional manner
• Organize incoming mail and ensure that it is distributed to the appropriate person
• Attend and participate in onboarding and annual training, in-services and team member meetings as requested
• Perform other duties as assigned by Business Office Director

Join us today if you meet the following requirements:

• Must be at least 18 years old
• High school diploma or GED
• Ability to speak effectively before groups of customers or team members of the organization
• Demonstrate ability to communicate effectively in English, both verbally and in writing
• Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning
• Meet state or provincial health related requirements

Some of our benefits include:

• Medical, Dental, and Vision Insurance
• Generous PTO Plan
• Monthly and quarterly perfect attendance bonuses
• 401k
Full-Time
• Shift: Availability Every Other Weekend

Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.