Concierge/Front Desk Associate PART TIME Location: MO-Chesterfield-63017

The Lash Lounge; Fallon (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Une enseigne de salons de beauté dynamique recherche un(e) Concierge/Front Desk Associate passionné(e) par le service à la clientèle et les ventes. Vous serez responsable d'accroître les ventes de membres tout en assurant une expérience accueillante pour chaque invité. Nous offrons un environnement de travail exempt de drame, des possibilités de formation, ainsi que des avantages, y compris des services gratuits et des réductions pour les employés.

Benefits

Bonus basé sur la performance

Réunions/formation mensuelles

Extensions de cils gratuites et autres services

50% de réduction sur les produits de détail

PTO après 6 mois

Qualifications

• 1 an d'expérience en service client ou en vente au détail.
• Capacité à travailler certains week-ends et soirs.
• Disponibilité ouverte au-delà d'août.

Responsibilities

• Augmenter les ventes de membres et de produits.
• Accueillir les visiteurs et offrir une excellente expérience client.
• Réserver des rendez-vous en personne, par téléphone ou SMS.

Skills

Customer Service

Retail Sales

Attention to Detail

Multitasking

Tools

MindBody Software

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

WHO WE ARE:

The Lash Lounge Chesterfield (TLLC) and The Lash Lounge O,Fallon, (TLLO) are locally family owned and operated eye lash
salons that are part of a network of over 134 locations nationally. We offer a complete menu of services including Eye Lash Extensions, Lash Perming, Lash and Brow Tinting, Brow Threading/sculpting, and Brow Laminations just to name a few. We offer a luxurious and warm atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N.; (Professionalism, Appreciation, Service Oriented, Integrity, Ownership, Never Give up Attitude). It's what we offer to every guest we help to look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Concierge/Front Desk Associate(s) for our salon. Your focus will be on sales while providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person, phone or text
• Represent the salon and improve overall sales
• Contribute to group operations, such as inventory
• Maintain a clean and inviting environment
• Attend monthly employee meeting/training

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience.
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Open availability beyond August.
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!
• Experience with Lash Extensions are a plus!

WHY JOIN OUR TEAM?

• Drama Free Salon
• Hourly Wage w/ $20-$30 Bonus for Membership Sales
• Paid Personal Time Off after 6 months.
• Free lash extensions and other salon services.
• 50% Employee discounts on retail products.
• Discounted rate for a family member or BFF of your choosing!
• Two Locations to choose from; Chesterfield and O'Fallon-Highway K.