Concierge/Front Desk

Monarch Communities®; Moorestown Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading senior living community in Moorestown Township is seeking a dedicated Concierge. You will be responsible for providing a positive first impression to visitors and supporting sales and marketing efforts. The ideal candidate will have strong interpersonal skills, experience with seniors, and proficiency in Microsoft Office. This full-time position offers competitive benefits and a collaborative work environment.

Benefits

Paid Time Off (PTO)

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Retirement and Matching

Employee Assistance Program

Qualifications

• Capable of relating to a variety of people and personalities.
• Demonstrated proficiency in computer skills and Microsoft Office.
• Willingness to engage with the senior population.

Responsibilities

• Provide first impression and overview of community information.
• Respond to incoming calls and provide clerical support.
• Ensure compliance with all regulations and policies.

Skills

Strong interpersonal skills

Experience working with the senior population

Proficiency in Microsoft Office

Education

High school diploma preferred

Job description

Company Description

Monarch/Brandywine Senior Living

Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Reports To

The Concierge will report to the Business Office Manager. This position is a non-exempt, hourly position.

Schedule Full-Time 3pm-11pm

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities And Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned
  
  
  

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
  
  
  

Monarch/Brandywine:

Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Additional Benefits for Full-time Team Members:

• Paid Time Off (PTO)
• Medical Coverage
• Health Advocacy
• Dental Coverage
• Vision Coverage
• Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
• Voluntary Life
• Flexible Spending Account
• 401(k) Retirement and Matching
• Employee Assistance Program
• Free Parking
• Supportive Leadership
• Referral Bonuses
• And More!
  
  
  

COVID-19 vaccination, or qualified exemption, required.

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
  
  
  

Additional Information

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) and matching
• Flexible schedule
• On-the-job training
• Life insurance
• Paid time off
• Tuition reimbursement
• Flexible Spending Account
• Ancillary Benefits
• Employee Assistance Program (EAP)