Concierge Fri - Mon

LASI Security Company, Inc.; Washington (District of Columbia); On-site; USD 27,552 - 28,929; Full time

Job summary

Guardian Service Industries in Washington, DC is seeking an experienced Concierge for luxury residential communities. The role focuses on delivering exceptional member service and maintaining strong resident relationships.

Ideal candidates have prior residential concierge experience, knowledge of building operations, and the ability to handle front desk duties with energy and professionalism. The schedule runs Fri–Mon, 3:00pm–11:00pm, with a pay rate of $20–$21 per hour.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units (desirable).
• Knowledge of local area, attractions, restaurants, and transportation.

Responsibilities

• Provide excellent member service at the front desk and maintain professional relationships with residents.
• Handle front desk operations efficiently and professionally.
• Coordinate with building staff to ensure seamless operations and guest experiences.

Skills

Customer service

Excellent communication

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr - $21.00 / hr

Schedule and shift: Fri - Mon (3:00pm - 11:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.


• Prior residential concierge experience.


• Worked with 250+ units (desirable).


• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred


• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.


• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.


• Neat and professional appearance.


• Ability to provide excellent customer service and work well with people.


• Detail oriented and able to handle multiple functions at the same time.


• Must display exceptional communication skills.


• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.


• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.


• Must display strong planning, organizational, and time management skills.


• Ability to maintain exceptional attendance and punctuality standard.


• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.