Concierge Floater

Jobvite, Inc.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies is hiring motivated, courteous Front Desk Associates and Doormen to welcome tenants, guests and vendors in our buildings. This on-call, 24/7 schedule requires flexibility to cover weekdays and weekends as needed.

Responsibilities include greeting visitors, directing arrivals, coordinating reservations and events, handling mail and deliveries, and maintaining access controls. Excellent communication and local knowledge help create personalized experiences.

Qualifications

• 3+ years of Lead Front Desk or Lead Security experience.
• Warm, welcoming demeanor for all tenants, guests and vendors.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Able to multitask and manage time effectively.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors.
• Develop and maintain relationships with tenants for personalized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and maintain and control keys & access cards.

Skills

Excellent communication

Customer service

Multitasking

Time management

Polite and friendly demeanor

Basic computer skills

Knowledge of local attractions

Ability to lift 50 lbs

Job description

Pay Rate: 24.00 an hour

Schedule: On Call - Weekdays / Weekends 24/7

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of Lead Front Desk or Lead Security experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.