Concierge & Events Coordinator

BioMelbourne Network; Welcome (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

The Aikenhead Centre for Medical Discovery is seeking a proactive Concierge & Events Coordinator to improve visitor experiences and manage events. The ideal candidate will be a friendly communicator with strong organizational skills, working in a vibrant, collaborative team at a leading medical research facility.

Benefits

Flexible working arrangements

Vibrant, collaborative team environment

State-of-the-art facility

Qualifications

• Experience in concierge, events, or front-of-house role preferred.
• Excellent organizational and time-management skills.
• Friendly, confident communicator with a customer-first mindset.

Responsibilities

• Welcome and guide visitors to ensure a professional front-of-house experience.
• Plan and manage logistics for on-site events, including amenities, catering, and AV/recording.
• Provide administrative support and ensure smooth day-to-day operations.

Skills

Customer service

Communication

Organizational skills

Time management

Interpersonal skills

Tools

MS Office

Job description

The Aikenhead Centre for Medical Discovery (ACMD) is a collaborative biomedical engineering centre accelerating the translation and commercialisation of research. The ACMD brings together clinicians, major universities, leading research institutions, and innovative healthcare companies to develop novel technologies and drive the health system’s transformation through research, collaboration and education.

The Opportunity:

Are you a people person with a flair for organisation and events? The Aikenhead Centre for Medical Discovery (ACMD) is seeking a proactive and personable Concierge & Events Coordinator to support our daily operations and deliver exceptional visitor and event experiences in our world-class medical research facility.

Main Activities

• Welcome and guide visitors to ensure a professional front-of-house experience
• Coordinate event bookings and room availability
• Plan and manage logistics for on-site events, including amenities, catering, and AV/recording
• Liaise with stakeholders including partner organisations, tenants, students, and suppliers
• Manage deliveries and general enquiries (in-person, phone, email)
• Assist with reporting maintenance issues and act as Ground Floor Fire Warden
• Provide administrative support and ensure smooth day-to-day operations

Experience:

• A friendly, confident communicator with a customer-first mindset
• Experience in a concierge, events, or front-of-house role (preferred)
• Excellent organisational and time-management skills
• Proficient in MS Office and comfortable with basic tech
• A team player who can also work independently
• Professional presentation and strong interpersonal skills
• Be part of something meaningful – support innovation in healthcare and research
• Flexible working arrangements – full-time or part-time/job share available
• Vibrant, collaborative team environment
• Located in a state-of-the-art facility at the forefront of medical discover

For more information and to apply, click here.

BioMelbourne Network respectfully acknowledges the Traditional Custodians of the unceded lands and waters of Victoria: the Bunurong, Gunaikurnai and Wurundjeri peoples, on which the BioMelbourne Network and our Victorian members work, and as well as the lands and waters of our members further afield. We pay respect to their Elders past and present. As Australia’s first scientists, we acknowledge the significant contribution that they and other Aboriginal and Torres Strait Islander people have made and continue to make to the research and knowledge systems that inform our community and our sector.

We acknowledge that Aboriginal and Torres Strait Islander people continue to live in a spiritual and sacred relationship with this country and recognise our responsibility to continue to work towards reconciliation.