Concierge/Doorperson

RELATED; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Related is looking for a dedicated Concierge who will create a luxury environment in hospitality services. This role involves addressing resident needs, maintaining security, and ensuring exceptional service standards. The ideal candidate will bring experience from the hospitality industry and strong communication skills to enhance guest experiences.

Benefits

Personalized Health Care

Competitive salary and incentive packages

19+ days of PTO

Learning & training programs

Qualifications

• 1-2 years’ experience in hotel, hospitality, or service sectors.
• Strong oral and written communication skills.
• Ability to lift up to 50lbs and work on feet for 8 hours.

Responsibilities

• Creating a luxury environment and exceeding expectations in hospitality services.
• Monitor security systems and conduct inspections of the property.
• Maintain accurate records of incoming and outgoing packages.

Skills

Communication

Tools

Microsoft Outlook

Yardi

Job description

Responsibilities

To learn more about Related click here:https://vimeo.com/434468879

Related’s Luxury Building, 70 Vestry, is seeking a Concierge to join their team. Responsibilities include:

• Creating a luxury environment and exceeding expectations in all hospitality services
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Respect the privacy, time and resources of each resident
• Communicate resident concerns to property management and Related’s Corporate Office
• Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages
• Maintain accurate records of incoming and outgoing packages and deliveries
• Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

Qualifications

• 1-2 years’ experience in the hotel, hospitality, and service industries
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

#RMC

Overview

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

Related is an Equal Opportunity Employer

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