Concierge Attendant- Full time Monday through Friday Second shift

Hyatt Hotels; Dayton (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Concierge Attendant to enhance guest experiences. In this role, you'll be the go-to person for guests, providing invaluable advice on local attractions and ensuring their stay is memorable. If you take pride in delivering exceptional service and enjoy working in a dynamic team environment, this opportunity is perfect for you. Join a company that values its associates and fosters a culture of quality, integrity, and fun, where your contributions truly matter.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Ability to communicate clearly and professionally.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Maintain confidentiality of proprietary information.

Skills

Customer Service

Communication Skills

Problem Solving

Attention to Detail

Education

High School Diploma

Job description

We are hiring a Concierge Attendant - $13.00 to $15.60/hr

Schedule: Monday through Friday, 4:30 PM to 11:00 PM

Job Summary

Love serving others? Making someone smile? Are you great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge plays a vital role in providing guests with a memorable "Guest Experience." You will be the go-to person for guests seeking ideas to enhance their visit, armed with knowledge of the area's top attractions, making their stay unforgettable.

Responsibilities

• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Express gratitude to guests with genuine appreciation.
• Communicate clearly and professionally.
• Prepare and review written documents accurately.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to reach common goals.
• Stand, sit, or walk for extended periods.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds.
• Perform other reasonable duties as assigned by supervisors.

Why Join Concord?

Our culture is founded on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment and hire the best associates. At Concord, you are valued, and our Associate First policy reflects our commitment to you. Enjoy engaging activities and development opportunities on our property.

If you take pride in your work, the hotel, and your employer, and want to exceed guest expectations, we want to hear from you!

If you're seeking growth and a fun team environment, this could be your perfect role. We are an EEO employer M/F/D/V and maintain a drug-free workplace.

Equal Opportunity Employer

This employer complies with federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.