Concierge Attendant(AM-5am shift)-Memphis Marriott East

Remington Hotels; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel in Memphis is seeking a dedicated Concierge to enhance guest experiences by providing local knowledge, food and beverage services, and maintaining an inviting atmosphere in the Concierge lounge. Ideal candidates will have strong communication skills and a passion for customer service.

Qualifications

• Previous experience as a Concierge or with local events.
• Strong business communication skills verbal and written.

Responsibilities

• Create incredible memories for guests.
• Provide food and beverage services to guests.
• Ensure Concierge lounge is inviting and clean.

Skills

Customer Service

Communication

Resourcefulness

Creativity

Job description

Description

What you will be doing

• Create incredible memories for guests!
• Building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests.
• Provide and recommend things to see and do in the hotel and local area. Highly knowledgeable of all Instagrammable spots. Stay up to date on services and attractions. Able to Influence and guide guests to amenities and services.
• Ensure Concierge lounge is inviting and clean.
• Provide food and beverage services to guests, ensuring food quality and presentation is appealing, mixing drinks for guests. Complies with applicable laws and responsible alcohol service.

Qualifications

What we are looking for

• High work ethic and self-initiative
• Previous experience as a Concierge or prior experience with local events.
• Proven customer service skills, including ability to be resourceful and creative
• Strong business communication skills verbal and written
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!