Concierge Assistant | Part-Time | RaRa Room

Oak View Group; Phoenix, Louisville (AZ, KY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in fine dining is seeking experienced Concierge Assistants to uphold high standards of service and cuisine. This role involves welcoming guests, managing reservations, and providing personalized recommendations based on menu items and specials. The ideal candidate will have a strong work ethic, excellent communication skills, and a passion for delivering exceptional dining experiences. Join a dynamic team where your contributions will enhance guest satisfaction and promote the restaurant's visibility through special events and personalized service. If you are ready to take on a leadership role in a vibrant culinary environment, this opportunity is for you.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• 1-2 years in a management role in the Restaurant/Hospitality Industry.
• Culinary certificate or comparable experience preferred.

Responsibilities

• Provide exceptional service by welcoming guests and addressing inquiries.
• Handle booking and confirmation of reservations for optimal seating.

Skills

Customer Service

Team Leadership

Communication

Problem Solving

Education

Culinary Certificate

Management Experience in Hospitality

Job description

Overview

This fine dining concept is hiring experienced Concierge Assistants with strong work ethic to help set and maintain the highest standards of cuisine and professionalism.

This role pays an hourly rate of $25.00-$30.00.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Responsibilities

• Provide exceptional service by welcoming guests, answering inquiries, and addressing any special requests or dietary restrictions.
• Handle booking and confirmation of reservations, ensuring optimal seating arrangements and accommodating large groups when possible.
• Stay informed about menu items, specials, and wine pairings to offer personalized recommendations.
• Assist with planning and coordinating private events or special occasions within the restaurant.
• Build and maintain relationships with regular patrons, ensuring a personalized dining experience.
• Address any complaints or issues promptly and professionally to maintain guest satisfaction.
• Work closely with kitchen staff, servers, and management to ensure seamless service delivery.
• Promote special events, seasonal menus, and partnerships to enhance the restaurant’s visibility.

Qualifications

• Minimum 1-2 years in a management role in the Restaurant/Hospitality Industry.
• Culinary certificate or comparable experience working in culinary roles preferred.
• Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred.
• Proven team player willing to roll up your sleeves and a good leader should be willing and able to do whatever he or she asks of their team.
• Must exemplify the highest standards in honesty, integrity, humility and leadership.
• Experience managing large scale restaurants a plus.