Concierge Ambassador

Shore Acres Care Center; Shore Acres (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Shore Acres Care Center is seeking a Concierge Ambassador to elevate every resident interaction with warmth, empathy, and hospitality‑level service. You’ll be the go‑to support for admitting residents, coordinate with families, and handle non‑clinical requests with a can‑do attitude.

Join us to bring bedside skills to the frontline of experience and help create a welcoming, caring environment for every resident.

Qualifications

• Warm, welcoming communication and interpersonal skills.
• Heart for service and meticulous attention to detail.
• Experience in long‑term care or hospitality is a plus.

Responsibilities

• Elevate the resident experience with thoughtful, concierge‑style service.
• Be the go‑to support for admitting residents.
• Update and communicate with family members.
• Handle non-clinical requests with a positive, can-do attitude.
• Report mood, engagement, and subtle shifts among residents.
• Assist external admissions team with notifications to the facility on admissions.
• Complete admission sign-ins and resident consents.

Skills

Warm communication

Proactive service

Attention to detail

Job description

Step into a role of care & connection. As a Concierge Ambassador, you’ll deliver hands‑on support with hospitality‑level attention, ensuring residents feel truly seen, heard, and cared for.

What You’ll Do:

• Elevate the resident experience — every interaction counts
• Be the go‑to support for admitting residents
• Update and communicate with family members.
• Handle non‑clinical requests (yes, even the little things)
• Report mood, engagement, and subtle shifts
• Assist external admissions team with notification to facility on admissions
• Complete admission sign‑ins and resident consents

What You Bring:

Warm, proactive communication

A heart for service and attention to detail

Experience in long‑term care or hospitality a plus

Ready to care differently?

Apply today and bring your bedside skills to the frontline of experience.