Concierge - 2nd shift

Hyde Park Hospitality, LLC; Stamford (CT); On-site; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Concierge for their luxury residential building. This full-time position offers a unique opportunity to engage with residents and guests, ensuring exceptional service and support. As a key member of the property management team, you'll be responsible for overseeing front desk operations, responding promptly to inquiries, and coordinating various resident services. With a focus on building strong relationships, this role promises career growth and the chance to make a meaningful impact in the community. If you're passionate about customer service and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Plan

401k Plan

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Tuition Reimbursement

20% Housing Discount at BLT Properties

Qualifications

• 1+ year experience as a concierge or 2+ years in hospitality.
• Ability to handle multiple tasks and meet deadlines.
• Proficient in Microsoft Office.

Responsibilities

• Oversee all services at the front desk of the luxury residential building.
• Assist residents with move-in and move-out procedures.
• Provide and coordinate resident services including package handling.

Skills

Customer Service

Communication Skills

Microsoft Office

Interpersonal Skills

Self-Motivation

Education

High School Diploma or GED

College Education

Job description

Join to apply for the Concierge - 2nd shift role at Hyde Park Hospitality, LLC

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Join to apply for the Concierge - 2nd shift role at Hyde Park Hospitality, LLC

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a full-time position.

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Duties And Responsibilities Of The Concierge

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor
  
  

Requirements Of The Concierge

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol
  
  

Benefits Provided To The Concierge

• Competitive Pay
• Medical Insurance
• Dental Insurance
• Vision Plan
• 401k Plan
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Tuition Reimbursement
• 20% Housing Discount at BLT Properties
  
  

BLT is an equal opportunity employer

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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