Concierge

White-Oaks-Nursing-and-Reha

Town of Woodbury (NY)

On-site

USD 36,000 - 42,000

Full time

14 days+

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Benefits offered by this job

PTO
Medical
Dental
401k

Job summary

White Oaks Nursing and Rehab in Woodbury, NY seeks a Concierge to deliver exceptional customer service to residents and families. You will greet guests, respond to requests, coordinate activities, and help maintain a welcoming, clean environment. Collaboration with staff ensures seamless communication and quality care.

This role emphasizes compassion, professionalism, and the ability to work varying shifts, including evenings and weekends, with benefits such as PTO, medical, dental, and 401k.

Qualifications

  • 0 years of experience or equivalent education and training in a healthcare or customer service setting.

Responsibilities

  • Greet and interact with residents, families, and visitors in a warm and welcoming manner.
  • Respond to resident requests and concerns in a timely and professional manner.
  • Coordinate and facilitate resident activities, events, and outings.
  • Ensure that resident rooms are clean and comfortable, and that supplies are stocked and available.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Maintain accurate records and reports as needed.
  • Participate in quality improvement initiatives and continuous education programs.
  • Uphold the highest standards of customer service, respect, and compassion.

Job description

Concierge

Location: Woodbury, New York

Company: White Oaks Nursing and Rehab

Job Summary:

As a Concierge at White Oaks Nursing and Rehab, you will play a vital role in providing exceptional customer service to our residents and their families. If you have a passion for ensuring that every individual feels seen, heard, and valued, we invite you to join our team of compassionate professionals. At White Oaks, we pride ourselves on our commitment to quality care and our dedication to enhancing the lives of those we serve. Our experienced, trained, and compassionate staff are committed to providing a warm and inviting atmosphere, and we are seeking a like-minded individual to join our team.

Responsibilities:

  • Greet and interact with residents, families, and visitors in a warm and welcoming manner

  • Respond to resident requests and concerns in a timely and professional manner

  • Coordinate and facilitate resident activities, events, and outings

  • Ensure that resident rooms are clean and comfortable, and that supplies are stocked and available

  • Collaborate with other departments to ensure seamless communication and coordination

  • Maintain accurate records and reports as needed

  • Participate in quality improvement initiatives and continuous education programs

  • Uphold the highest standards of customer service, respect, and compassion

Requirements:

  • 0 years of experience (or equivalent education and training) in a healthcare or customer service setting

  • Excellent communication and interpersonal skills

  • Ability to work varying shifts, including evenings and weekends

Why work at White Oaks Nursing and Rehab?

  • Company Slogan: "Where our Family takes care of your Family"

  • Company Description: As a family-owned and operated facility, we pride ourselves on providing a warm and welcoming atmosphere, where every resident feels seen, heard, and valued.

  • Benefits: PTO, Medical, Dental, 401k

  • Job Type: FULL_TIME

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