Concierge

American House Senior Living Communities; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

American House Senior Living Communities in Sarasota seeks a proactive Concierge to greet residents and guests, answer calls, and provide top-tier service. The role supports daily operations, manages mail, and helps coordinate activities and emergencies with care and professionalism.

The position requires word processing, spreadsheets, and email proficiency, with experience in senior living seen as a plus. Join a friendly team dedicated to enriching residents' lives and delivering compassionate

Qualifications

• Proficiency in word processing, spreadsheets, and email is required.
• Experience in senior living environments is a plus.
• Customer service excellence and welcoming demeanour are essential.

Responsibilities

• Create Joyful Experiences : Be the reason our residents start their day with a smile. Your warm greeting sets the tone for an environment filled with joy and comfort.
• Be the Go-To Person : Whether it's answering calls with a friendly voice or directing guests, you're the person everyone relies on.
• Make a Real Impact : Address and resolve resident concerns, enhancing their quality of life.
• Support with Heart : Provide administrative and clerical support that keeps our community running smoothly.
• Organize to Optimize : Schedule appointments and manage mail, ensuring every detail is handled with care.
• Tech-Savvy Service : Utilize your proficiency in technology to keep us connected and efficient.
• Safety Champion : Lead emergency procedures with confidence, knowing you're making a difference.
• Sales System Savvy : Master our BILD sales system to contribute to our community's success.
• Activity Leader : Bring excitement to our weekend activities, making every moment memorable.
• Communicate with Compassion : Notify the Executive Director of emergencies with promptness and empathy.
• Detail Detective : Keep an eye out for anything that needs fixing and report diligently to keep our home pristine.

Skills

Word processing

Spreadsheets

Email

Tech-savvy

Tools

BILD sales system

Job description

Concierge - Full-Time & Part Time available: Saturday 12am-8am; Sunday 12am - 8am; Saturday 4pm - 12am; Sunday 4pm - 12pm

Join Our Team: Concierge at Premier Senior Living Community

Are you passionate about making a difference in the lives of seniors? Do you excel at providing top-notch customer service with a smile? Our vibrant senior living community in Sarasota is looking for a dedicated Concierge to be the face of our welcoming environment where every staff member is committed to providing exceptional care and service.

What You'll Do:

• Create Joyful Experiences : Be the reason our residents start their day with a smile. Your warm greeting sets the tone for an environment filled with joy and comfort.
• Be the Go-To Person : Whether it's answering calls with a friendly voice or directing guests, you're the person everyone relies on.
• Make a Real Impact : Address and resolve resident concerns, enhancing their quality of life.
• Support with Heart : Provide administrative and clerical support that keeps our community running smoothly.
• Organize to Optimize : Schedule appointments and manage mail, ensuring every detail is handled with care.
• Tech-Savvy Service : Utilize your proficiency in technology to keep us connected and efficient.
• Safety Champion : Lead emergency procedures with confidence, knowing you're making a difference.
• Sales System Savvy : Master our BILD sales system to contribute to our community's success.
• Activity Leader : Bring excitement to our weekend activities, making every moment memorable.
• Communicate with Compassion : Notify the Executive Director of emergencies with promptness and empathy.
• Detail Detective : Keep an eye out for anything that needs fixing and report diligently to keep our home pristine.

Why Join Us?

• Friendly and Supportive Team : Work with a team that's as caring and dedicated as you are.
• Make a Difference : Play a crucial role in the daily lives of our cherished residents.
• Grow with Us : Opportunities for professional development in a thriving industry.

Please note: Proficiency in word processing, spreadsheets, and email is required. Experience in senior living environments is a plus.

Company Overview

Founded in 1979, American House Senior Living Communities' vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.