Concierge

Sagora Senior Living; San Antonio (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A senior living community in San Antonio is seeking a full-time Concierge. This role involves overseeing the front desk, greeting guests, and managing communications to maintain a professional image. Candidates should have excellent organizational skills and customer service experience, alongside proficiency in Microsoft applications. Join a team that values its residents and empowers its members.

Benefits

Company-paid telemedicine service

401(k) Retirement Savings Plan with company matching

Tuition Assistance

Paid time off and Holiday pay

Qualifications

• 6 months related experience preferred.
• Maintain integrity and confidentiality.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee front desk and greet guests.
• Manage the reception area effectively.
• Provide basic and accurate information in-person and via phone/email.

Skills

Multitasking and time-management

Excellent customer service

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.

Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!

Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork!

Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!

Benefits

• Company-paid telemedicine service for all full-time benefit-eligible team members
• On-Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member\'s position)
• Lasting relationships with our residents who have so much wisdom to share!

Position Details

Community Name: Landon Ridge Alamo Ranch Independent Living

Address: 11300 Wild Pine, San Antonio, TX 78253

Phone number: 210-816-4700

Status (FT/PT/PRN): Full Time

Shift(s): 2nd Shift

What does a Concierge at Sagora do?

• Oversee front desk and greet guests
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Direct calls and take messages as appropriate
• Keep lobby area clean and presentable daily
• Assist all associates as needed at the front desk
• Make rounds around community as necessary for security procedures
• Provide basic and accurate information in-person and via phone/email
• Respond to emergency boards as needed

What do you need to be a Concierge?

• High school diploma/GED preferred
• 6 months related experience preferred
• Multitasking and time-management skills
• Excellent customer service and organizational skills
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Maintain integrity and confidentiality
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.

Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.