Concierge

EPIC Healthcare; Philadelphia (Philadelphia County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Supportive team environment

Job summary

EPIC Healthcare in Philadelphia is seeking a Concierge for our skilled nursing facility to be the first friendly face residents, families, and visitors meet. You will greet guests, answer phones, and support the admissions and front office teams with administrative tasks.

The successful candidate will have strong communication, professional appearance, and the ability to multitask in a fast-paced environment, ensuring the front desk remains welcoming, organized, and ready to coordinate visits or

Qualifications

• Experience in customer service or front desk roles.
• Excellent verbal and written communication abilities.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and assist residents, families, and visitors in a friendly and professional manner.
• Answer phones and direct calls or inquiries appropriately.
• Support the admissions and front office teams with administrative tasks.
• Provide information about the facility and coordinate visits or tours.
• Ensure the front desk area is clean, organized, and welcoming.

Skills

Customer service

Phone etiquette

Communication skills

Organizational skills

Multitasking

Job description

NOW HIRING: Concierge – Full-Time

We are looking for a warm, welcoming, and organized Concierge to be the first point of contact for residents, families, and visitors at our skilled nursing facility. If you enjoy helping others and creating a positive first impression, we’d love to meet you!

Concierge Responsibilities:

• Greet and assist residents, families, and visitors in a friendly and professional manner
• Answer phones and direct calls or inquiries appropriately
• Support the admissions and front office teams with administrative tasks
• Provide information about the facility and help coordinate visits or tours
• Ensure the front desk area is clean, organized, and welcoming
• Assist with coordinating transportation and other resident services as needed

Concierge Qualifications:

• Previous customer service or front desk experience preferred
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment

We Offer:

• Competitive pay
• Supportive team environment
• Opportunity to make a meaningful difference
• Comprehensive benefits package

NOW HIRING: Concierge – Full-Time