Concierge

Sonata West Orange -; Florida; On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Medical, Dental and Vision benefits

Company-paid Life Insurance

Voluntary Disability

Paid Time off and Holidays

401(k) Retirement Savings Plan

Job summary

Serenades at West Orange in Florida is seeking a friendly Part-time Concierge to serve as an ambassador for the Community. You will handle reception, greeting visitors, answering calls, and supporting administrative tasks.

The role requires a High School Diploma, strong interpersonal skills, and the ability to work Tue/Wed/Thu 9am-5pm. The position includes benefits and a premier work atmosphere.

Qualifications

• High School Diploma required.
• Must possess strong interpersonal relations and ability to relate to a variety of people.
• Requires considerable initiative and judgment.
• Must have word-processing and clerical skills.
• Must be able to work flexible hours including holidays.

Responsibilities

• Provides positive first impression to all who enter the Community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
• Greets all visitors in a friendly, courteous, and professional manner.
• Screens and requires visitors to sign in at reception desk.
• Notifies Residents of visitors and instructs visitor per Resident’s instructions.
• Receives and processes incoming mail and accepts outgoing mail/packages.
• Maintains inventory of office supplies and performs clerical duties.
• Maintains Emergency Phone Number Log and front desk logs.
• Assists managers with clerical responsibilities and pages staff as needed.
• Takes RSVPs for special functions and oversees transportation sign-ups.
• Performs light housekeeping duties as necessary.

Skills

Interpersonal skills

Communication

Initiative

Clerical skills

Education

High School Diploma

Tools

Word processing

Job description

At Serenades at West Orange, we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!

If that's not reason enough, as a certified Great Place to Work for 8 years in a row, We proudly offer eligible team members:

• Medical, Dental and Vision benefits
• Company-paid Life Insurance and Voluntary Disability
• Paid Time off and Holidays
• 401(k) Retirement Savings Plan

Looking for a Part-time Concierge Tuesday, Wednesday and Thursday 9am-5pm

Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities asdefined in this procedure to assist in the administration of the Community.

Essential Functions:

• Provides positive first impression to all who enter the Community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
• Greets all visitors in a friendly, courteous, and professional manner.
• Screens and requires visitors to “sign in” at reception desk.
• Notifies Residents of visitors.
• Instructs Resident’s visitor according to Resident’s instructions.
• Receives and processes incoming mail.
• Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.
• Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.
• Maintains and updates emergency contact information on each Resident andkeeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff as necessary.
• Takes RSVPs for special functions, as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.
• Performs other duties as necessary, to include light housekeeping duties.

Compliance and Safety:

• Follows all emergency procedures.
• Understands all safety policies and procedures.

Communication:

• Communicates effectively with all staff.
• Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.

Education/Experience/Licensure/Certification:

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.
• Requires considerable initiative and judgment.
• Must have word-processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

Physical Requirements:

• Physically able to bend and reach.
• Physically able to sit for extended periods of time.
• Required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours (up to 16 hours per day).
• May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
• Could be subject to hostile and emotionally upset Residents due to mentalstatus.
• Background, criminal, and drug tests as required by HR policies and procedures.
• May be asked to submit to random drug test during employment.
• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.