Concierge

Workplace Resource; Denver (CO); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Employer paid Life, AD&D, and LTD

Job summary

Workplace Resource seeks an Experienced Concierge to create exceptional experiences for guests, vendors, and team members at its Downtown Denver and Central Park showrooms. You will host, coordinate events, manage calendars, and support showroom operations with hospitality, sales assistance, and finish library maintenance.

Ideal candidates have a degree in a creative/event field or 1–2 years of admin experience, strong customer service, and excellent communication.

Qualifications

• Bachelor’s degree in a creative or event field preferred, or 1–2 years admin experience.
• Exceptional customer service with a passion for positive experiences.
• Strong oral and written communication across diverse audiences.
• Excellent organization and multitasking with attention to detail.
• Ability to work independently and manage multiple priorities.
• Interest or experience in interior design or furnishings.
• Professionalism, sound judgment, integrity, and discretion.
• Strong collaboration across departments and teams.
• Adaptability in a dynamic, fast-paced environment.
• Proficiency with PowerPoint, Excel, Word, Teams, and Zoom; Adobe CS preferred.

Responsibilities

• Welcome guests with professionalism and hospitality, supporting business needs.
• Manage showroom calendars and coordinate support across two Denver locations.
• Provide logistics for client meetings and events, including invites and RSVPs.
• Serve as primary showroom host and contact for partners and visitors.
• Coordinate event details, vendor needs, tech requirements and activities.
• Maintain showroom presentation; keep furniture and spaces organized and inviting.
• Gather client feedback to improve the showroom experience.
• Order branded materials and promotional items; support with hospitality tasks.
• Assist with admin tasks like business cards, contact lists, and travel.
• Maintain showroom finish libraries, samples, inventory, and contacts.
• Support Design and Sales with samples, research, sourcing, and related tasks.

Skills

Customer service

Communication

Organization

Multitasking

Independence

Adaptability

Collaboration

Education

Bachelor’s degree preferred

1–2 years admin experience

Tools

PowerPoint

Excel

Word

Teams

Zoom

Adobe Creative Suite

Job description

Workplace Resource, creating experiences by design, is seeking an experienced Concierge to join their team!WHAT WE DOWorkplace Resource is a trusted partner for innovative interior design solutions. We offer a curated selection of exclusive and high-quality brands, backed by industry expertise and insights. Our commitment is simple: doing the right thing, the right way - always. From planning to installation, we deliver exceptional, sustainable outcomes and continuously improve processes to create positive experiences for our clients.THE OPPORTUNITYAs a Concierge, you will create exceptional experiences for customers, vendors, guests, and team members while serving as the welcoming face of Workplace Resource’s showrooms. This role supports both our Downtown Denver and Central Park locations and plays a key role in showroom operations, event coordination, hospitality, sales support, and finish library management. Working closely with the Marketing Team, you will help bring our brand to life through memorable client interactions and seamless showroom experiences.WHAT YOU WILL DOWelcome guests with professionalism, warmth, and gracious hospitality while supporting their business needs.Manage showroom calendars and coordinate support across both Denver showroom locations.Provide logistical support for client meetings and events, including invitations, RSVPs, hospitality arrangements, and follow-up communications.Serve as the primary showroom host and point of contact for partners and visitors utilizing the space.Coordinate event details, vendor needs, technology requirements, and supporting activities to ensure successful events.Maintain showroom presentation by ensuring furniture, displays, and shared spaces remain organized, clean, and inviting.Gather client and visitor feedback to continuously improve the showroom experience.Order and maintain branded marketing materials and promotional items.Support office hospitality functions, including meeting space readiness, kitchen organization, beverage service, and replenishment of supplies.Assist with administrative tasks such as ordering business cards, maintaining employee contact information, and coordinating travel arrangements.Maintain showroom finish libraries, product samples, inventory, and representative contacts.Support the Design and Sales teams with sample requests, research, product sourcing, and other showroom-related activities.WHAT YOU WILL BRING TO OUR ORGANIZATIONBachelor’s degree in a creative or event-related field preferred, or 1–2 years of professional administrative experience.Exceptional customer service skills with a passion for creating positive experiences.Strong verbal and written communication skills with the ability to build relationships across diverse audiences.Excellent organizational and multitasking abilities with strong attention to detail.Ability to work independently, take initiative, and manage multiple priorities effectively.Interest or experience in interior design, furnishings, or related industries.Demonstrated professionalism, sound judgment, integrity, and discretion.Strong collaboration skills and the ability to work effectively across departments and teams.Adaptability and flexibility in a dynamic, fast-paced environment.Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and Zoom in a Windows environment.Adobe Creative Suite experience is preferred but not required.Ability to perform the essential functions of the position with or without reasonable accommodation.WHAT OUR ORGANIZATION IS PROVIDINGExpected hourly pay range of $24.00-$26.00 based on experience.Medical, Dental and Vision InsurancePaid Time OffPaid HolidaysEmployer paid Life, AD&D, and LTD Insurance401(k) Retirement PlanHSA Annual company contributionWorkplace Resource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, Veteran status, or other legally protected characteristics. In addition to federal law requirements, Workplace Resource complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Workplace Resource will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.Workplace Resource expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, marital status, disability or veteran status. Improper interference with the ability of Workplace Resource employees to perform their job duties may result in discipline up to and including discharge.