Concierge

Sunrise Senior Living; Annapolis (MD); In loco; USD 22.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

Retirement Savings Plans

Paid time off and holidays

Tuition Reimbursement

MyFlexPay and shift-based pay

Descrizione del lavoro

Sunrise Senior Living in Annapolis, MD is seeking a Front Desk Concierge – Lead Hospitality. You will greet residents, families, and visitors with warmth, answer calls, support the Sales team, and help with move-in tasks and marketing materials.

The role emphasizes organization, confidentiality, and professional communication in a busy, guest-focused environment. Join a team dedicated to meaningful, resident-centered service.

Competenze

• High school diploma or GED required.
• Strong customer service and communication skills essential.
• Ability to multitask and maintain accuracy in a fast-paced environment.

Mansioni

• Greet visitors and residents with warmth and professionalism.
• Answer, route, and take accurate messages for callers.
• Support Sales with inquiries and provide community overviews.
• Assist with move-in preparations and marketing materials.

Conoscenze

Customer service

Communication

Organizational skills

Time management

Microsoft Office

Confidentiality

Formazione

High School Diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

# **Why Join Sunrise Senior Living****At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.**As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You’ll Do:• Greet visitors, residents, and prospective families with professionalism and warmth• Answer and route calls promptly, taking accurate messages• Provide community overviews and support the Sales team with inquiries• Assist with move-in preparations and marketing materials• Maintain a welcoming front desk and Bistro area• Support recruitment efforts and administrative data entry• Manage appointments, mail distribution, and resident rosters• Monitor safety protocols, visitor sign-in, and emergency procedures• Process meal tickets and assist with basic office tasksYou serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.What We’re Looking For:• High School Diploma/GED• Strong customer service and communication skills• Organized with excellent time management and follow-through• Comfortable multitasking in a fast-paced environment• Proficiency in Microsoft Office and basic computer systems• Ability to maintain professionalism and confidentialityFront Desk Concierge – Lead Hospitality with PurposeFront Desk Concierge | Senior Living Administration # **Pay Range:**16.00 - 19.75*Ready to take the next step and make a bigger impact than you ever imagined?* As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.We also offer benefits and other compensation that include:* Medical, Dental, Vision, Life, and Disability Plans* Retirement Savings Plans* Employee Assistant Program / Discount Program* Paid time off (PTO), sick time, and holiday pay* myFlexPay offered to get paid within hours of a shift* Tuition Reimbursement* In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.* Some benefits have eligibility requirements