Concessions Worker

City of Waukesha; Waukesha (WI); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

City of Waukesha is seeking Concessions Workers for Saratoga and the William R. Oliver Youth Complex to manage concessions operations, handle cash, and provide excellent customer service. Roles include supervising staff, maintaining food safety, and ensuring compliance with facility rules.

The wage is $17.00 per hour. Shifts vary by venue and season, with schedules in the Saratoga and WRO tents. CPR/ServSafe certifications are required or to be obtained.

Formación

• Must be at least 18 years of age (Saratoga) or 16 years of age (WRO).
• Current CPR certification and ServSafe alcohol certification; Food Manager certification preferred.
• Knowledge of concession stand operations, cash handling and safe food handling procedures.
• College or university degree in business, marketing, food service, or related area preferred.

Responsabilidades

• Oversee concession menu planning and supplier coordination.
• Monitor petty cash and deposits; ensure proper processing of deposits.
• Assist in supervision of participants and staff.
• Perform pre-season setup of concession areas and ensure cleanliness.
• Operate cash register and balance drawer at end of day.
• Enforce alcohol service procedures at Saratoga.
• Maintain safe food handling and sanitary conditions.

Conocimientos

Cash handling

Concession stand operations

Food safety

Customer service

Educación

College degree preferred in business/marketing/food service

Herramientas

CPR certification (American Red Cross)

ServSafe Alcohol certification

Food Manager Certification

Descripción del empleo

Concessions Workers - Saratoga (18 yrs. +) and William R. Oliver Youth Complex (16 yrs.+)

Reports to: Recreation Supervisor - Sports

Additional Staff Resources Include Recreation Coordinator (League Concerns) and Customer Administration Service Manager (Cash Handling), Pool Management (Substitutes)

Wage $17.00 per hour Please note: tips cannot be accepted by City Staff

Primary Function

Is responsible for the concession operations which includes ordering, inventorying, safe handling of food, proper money handling procedures, proper use of computer programs and providing good customer service.

Major Duties and Responsibilities

1. Works with Recreation Supervisor - Sports to determine concession menu, paper good needs and suppliers.
2. Monitors petty cash and cash flow at facility and ensures deposit bags are being processed properly.
3. Assists in ensuring proper supervision of participants.
4. Performs preseason set-up of concession areas.
5. Responsible for customer service readiness.
6. Practice and enforce proper procedures for selling and serving alcohol. (Saratoga only)
7. Responsible for on-site public relations. Appropriately handles questions and concerns at the site. Observes, enforces, and explains all facility rules and regulations.
8. Sells concessions and operates cash register. Never leaves the cash drawer open and never leaves area unattended except in an emergency.
9. Inspect area prior to use. Count drawer prior to shift and balance drawer at the end of the day.
10. Prepares concession product for sale.
11. Maintains safe food handling practices and sanitary conditions in the stand.
12. Performs maintenance and general housekeeping of concession stand according to Health Department Standards.
13. Request additional staff as needed.
14. Completes and submits payroll sheet each week. Make sure timesheet is signed.
15. Attends and provides all in-service training, ongoing evaluations, and staff training. Reviews current manual.
16. Ensures implementation of the facility emergency action plans and facility rules.
17. Communicates equipment and supply needs to the Waukesha Parks, Recreation and Forestry Department.
18. Ensures that the staff follows proper procedures. Prepares, submits records and reports.
19. Report's maintenance concerns that are of immediate concern to the building staff and assists when needed.
20. Carries out additional duties as may be assigned by supervisory staff members.

Saratoga Tentative Work Schedule, end times maybe adjusted - March - October

• Monday: 5:30 pm to 11:00 pm
• Tuesday: 5:30 pm to 11:00 pm
• Wednesday: 5:30 pm to 11:00 pm
• Thursday: 8:30 am to 1:30 pm (June - August)
• Thursday: 4:00 pm to 9:00 pm
• Friday: 5:30 pm to 10:00 pm
• Saturday and Sunday: Additional hours for rentals

WRO Tentative Work Schedule, end times maybe adjusted - March - July

• Monday: 4:45 pm to 9:00 pm
• Tuesday: 4:45 pm to 9:00 pm
• Wednesday: 4:45 pm to 9:00 pm
• Thursday: 4:45 pm to 9:00 pm
• Friday: 4:00 pm to 9:00 pm
• Saturday: 8:00 am to 5:00 pm
• Sunday: Additional hours for rentals

Position Qualifications

1. Saratoga: Must be at least 18 years of age or older. WRO: must be at least 16 years of age.
2. Must hold current certification: American Red Cross CPR and ServSafe alcohol or willing to attain. Food Manager Certification preferred.
3. Must have knowledge of concession stand operations, cash handling and safe food handling procedures.
4. Prefer college or university graduate with training in business, marketing, food service or related area.

The City of Waukesha is an Equal Opportunity Employer.