Concessions Supervisor - Blossom Music Center

asmglobal; Cuyahoga Falls (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Legends Global is looking for a Concessions Supervisor to support concessions, vending, portable, and in-seat service operations for Legends Hospitality. You will help ensure smooth event operations, coach staff, and uphold guest service standards across venues.

The role emphasizes inventory control, safety, and quality across food and beverage services, with emphasis on teamwork, reliability, and flexible hours for events, including nights and weekends.

Qualifications

• Must be at least 18 years old.
• Strong attention to detail and highly organized.
• Ability to work in a fast-paced, team setting.
• Must meet health and safety requirements for food handling and alcohol service.
• Fluent in English.
• Able to lift up to 50 pounds and maneuver items as needed.
• Ability to work all venue events, including nights, weekends and holidays.
• Willing to work outdoors in varying weather conditions.

Responsibilities

• Assist in training and counseling of event staff.
• Directly manage event day staff and interact with customers.
• Maintain and control high-volume food and beverage inventory.
• Train and enforce responsible alcohol service and safety policies.
• Develop and enforce service, sanitation, and product quality standards.
• Coordinate with colleagues to ensure compliance with standards and inventory.
• Conduct inventory audits and perform reconciliations.

Skills

Attention to detail

Time management

Customer service

English fluency

Team leadership

Job description

The Role

The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

• Assist in training, and counseling of event staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.