Concessions Supervisor - Talking Sticks Resorts Amphitheatre

asmglobal; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Legends Hospitality is seeking a Concessions Supervisor to support concessions, vending, portable, and in-seat service operations. You will train event staff, manage day-of staff, and ensure strict adherence to service and safety standards across high-volume food and beverage operations.

The role requires leadership on event days, strict safety practices, and the ability to work in an open-air venue under varying weather conditions. Fluency in English and physical stamina are essential.

Qualifications

• Must be at least 18 years old.
• Strong attention to detail and highly organized with elevated time management skills.
• Must meet state health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Must be able to lift and carry items weighing up to 50 pounds and ascend/descend stairs or ramps.
• Must be available for all venue events, including nights, weekends, and holidays.

Responsibilities

• Assist in training and counseling of event staff.
• Directly manage event day staff while interacting with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible alcohol beverage service and ensure compliance.
• Develop and enforce standards for service, sanitation, and product quality.
• Interact with coworkers to ensure compliance with company service standards and inventory.
• Conduct physical inventory audits and reconcile discrepancies.

Skills

Attention to detail

Time management

English fluency

Safety/compliance

Teamwork

Physical stamina

Multitasking

Job description

The Role

The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

Company Overview

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

• Assist in training, and counseling of event staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.