Concessions Supervisor

Sodexo; Seattle (WA); On-site; USD 34,440 - 38,572; Part time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Discount programs

Parking

Job summary

Sodexo at T-Mobile Park seeks a Concessions Supervisor to oversee event-based concessions operations, providing on-site leadership for stands, kiosks, and autonomous retail concepts during events. You will manage staffing, service flow, inventory awareness, and issue resolution to ensure fast, safe, and friendly guest experiences.

The role requires 2–4 years in concessions or food service, prior supervisory experience preferred, and relevant alcohol service certifications.

Qualifications

• High School diploma or GED required.
• 2–4 years experience in concessions, food service, or event-based operations.
• Prior supervisory or lead experience preferred.
• Alcohol service certifications (TIPS/TEAM or equivalent) required where applicable.
• Food handler certification may be required by state/local regulations.

Responsibilities

• Oversee concession stands, kiosks, portable locations, and autonomous retail concepts during events.
• Assign staff and adjust coverage based on volume and needs.
• Conduct pre-event briefings on expectations, menus, and service standards.
• Address guest concerns promptly and escalate to management when needed.
• Support onboarding and training of concession staff and leads.
• Ensure safety, cleanliness, and adherence to company policies across locations.

Skills

Customer service

Supervisory experience

Education

High School diploma or GED

Job description

Location: T-MOBILE PARK - 93127001

Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Employment Type: Part-time

Pay Range: $25.00 per hour - $28.00 per hour

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

What You’ll Do

As a Concessions Supervisor at Sodexo, you will oversee event-based concessions operations to ensure efficient service execution, compliance with operational standards, and a positive guest experience. This role provides on-site leadership for concession stands, kiosks, portable locations, and autonomous retail concepts during events. The Concessions Supervisor supports staffing, service flow, inventory awareness, and issue resolution while serving as a key link between frontline teams and unit leadership.

Concessions Supervisors operate in fast-paced, high-volume environments and are responsible for maintaining speed of service, safety, cleanliness, and adherence to company policies across all assigned concession locations. Responsibilities may vary based on venue size, event type, and service models.

Responsibilities

• Oversee concession stands, kiosks, portable locations, and walk‑out or autonomous retail stores as applicable.
• Assign staff to concession locations and adjust coverage based on volume and operational needs.
• Conduct pre‑event or pre‑shift briefings to review expectations, menus, service standards, and assignments.
• Address guest concerns promptly and escalate issues to management as needed.
• Support onboarding and training of concession staff and leads.
• Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 40 pounds.
• Attends work and shows for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

What You Bring

• High School diploma, GED, or equivalent experience required.
• Minimum of 2–4 years of experience in concessions, food service, or event‑based operations required.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales based on local and state regulations.
• Must maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol‑service certification, and comply with all state‑specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

What We Offer

Flexible and supportive work environment, so you can be home for life’s important moments.

Access to ongoing training/development and advancement opportunities to turn your job into a career.

Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.

In addition to Sodexo’s standard, some locations may offer additional site‑specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.