Concessions Lead - Mayo Civic Center

asmglobal; Rochester (MN); On-site; USD 27,552 - 34,440; Full time

Job summary

Legends Global is seeking a Concessions Lead for on-site operations at Mayo Civic Center, Rochester, MN. You will support concessions, vending, portable and in-seat service, manage event staff, and ensure exceptional guest experiences.

Responsibilities include staffing, training, inventory control, and enforcing safety and service standards. The role requires you to work nights, weekends, and holidays in a fast-paced, open-air venue environment.

Qualifications

• Must be at least 18 years old.
• Fluent in English.
• Lift/carry up to 30 lbs, occasionally 50 lbs.
• Work well in a fast-paced, open-air environment.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of event staff.
• Directly manage event day staff and interact with customers.
• Maintain and control high-volume food and beverage inventory.
• Enforce responsible service of alcohol and corporate procedures.
• Develop and enforce service, sanitation, and product quality standards.
• Ensure cash/alcohol handling procedures are documented and followed.
• Interact with coworkers to ensure compliance with service standards, inventory, and cash controls.
• Conduct inventory audits and reconciliations.

Skills

Multitasking

Team oriented

English fluency

Customer interaction

Education

High school diploma

Some college preferred

Job description

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Concessions Lead position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.

ESSENTIAL FUNCTIONS

• Assist in staffing, scheduling, training, and counseling of event staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash/alcohol handling procedures are documented and enforced.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product, research and perform reconciliations.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• All applicants must be at least 18 years of age
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
• Ability to work extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must meet state and local health requirements for food handlers and alcoholic beverage services.
• High school diploma or equivalent. Some college preferred
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

COMPENSATION

Hourly Rate of $20 - $25 commensurate with experience.

WORKING CONDITIONS

Location: On Site - Mayo Civic Center, Rochester, MN

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.