Concession Stand Lead — Food Service & Guest Experience

Aramark Corporation; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Aramark Corporation is seeking a Concession Stand Lead to oversee daily food service operations, supervise staff, and uphold safety standards at our Houston venues. The role includes training, food preparation, and ensuring guest satisfaction while managing inventory and adherence to policies.

The ideal candidate has supervisory experience in food service, can handle multiple tasks, and is flexible to work weekends, evenings, and holidays.

Qualifications

• Previous supervisory experience in a related role preferred.
• Previous food service experience required.
• Must be able to obtain food safety certification.
• Exhibit and practice the highest level of guest satisfaction skills.
• Basic accounting knowledge and experience managing inventory required.
• Willing to accept change, new procedures, and constructive comments.
• Ability to establish relationships with guests and co-workers.
• Demonstrated organizational skills to improve efficiency.
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes.
• Demonstrate consistent professionalism in the execution of daily assignments.
• Must be able to work independently with limited supervision.
• Demonstrates excellent guest service skills.
• Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays.

Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes workstations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs.
• Replenishes food items and ensure product is stocked to appropriate levels
• Adheres to all alcohol service policies and safe drinking guidelines including checking patrons' identification
• Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Skills

Supervisory exp

Food service

Food safety cert

Guest satisfaction

Inventory management

Flexible schedule

Multitasking

Organizational skills

Independent work

Customer service

Weekend shift availability

Job description

Aramark Corporation is seeking a Concession Stand Lead to oversee daily food service operations, supervise staff, and uphold safety standards at our Houston venues. The role includes training, food preparation, and ensuring guest satisfaction while managing inventory and adherence to policies.

The ideal candidate has supervisory experience in food service, can handle multiple tasks, and is flexible to work weekends, evenings, and holidays.