Concession Manager - Macy's | Herald Square

Reiss Limited; New York (NY); On-site; USD 68,000 - 80,000; Full time

Job summary

Reiss is seeking a Concession Manager for Macy's, Herald Square, New York, on a full-time basis to drive targets and achieve excellent commercial and operational results.

You will lead the store team, deliver a personalized customer experience, manage stock levels and promotions, and recruit and retain top talent to meet business goals.

Qualifications

• 2–3 years of management experience in premium or luxury retail.
• Proven track record of increasing and improving business performance.
• Strong visual and commercial product management skills.

Responsibilities

• Plan long-term store goals.
• Manage overall store operations and performance.
• Lead the store team to deliver personalized customer experience.
• Manage stock levels and minimize loss.
• Ensure promotions, merchandising instructions are followed.
• Recruit and retain talent; conduct performance reviews.

Skills

Management experience

Premium/luxury retail

Visual merchandising

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?

You’ll be joining our Macy's team in Herald Square, New York on a full time basis as our Concession Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.

Who you are

• You’ll have 2-3 years management experience within a premium or luxury retail environment
• Have a proven track record to increase overall business performance
• Have a proven track record of improving overall business performance
• Be highly visual and have excellent commercial product management skills
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team/individual goals

What you’ll be doing

• Planning the long-term Store goals
• Managing the overall store operations and performance
• Leading the store team to deliver exceptional customer experience by ensuring a personalized and tailored service is provided
• Managing stock levels and making key decisions about stock control to minimize loss
• Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
• Taking responsibility for recruitment and retaining talent
• Conducting regular performance reviews and probation reviews

What we’ll do for you

• Provide you with a competitive salary
• Business Wear & a generous employee discount
• Company bonus scheme
• Health & Wellbeing perks
• Plus many more

Compensation: $68k - $80k

Reiss is providing, in good faith, a pay range listing of the minimum and maximum base salary or hourly wage in this job advertisement. Please note the ranges are based on several factors, including, but not limited to overall experience, skills and expertise. This range may be amended in the future

#WeAreReiss

We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.