Concession Coordinator

JCPRD; Shawnee (KS); On-site; USD 34,000 - 48,000; Full time

Job summary

Johnson County Park and Recreation District (JCPRD) is seeking a Concession Operations Supervisor to oversee on-site activities during leagues, tournaments, and events. You will manage supplies, inventory, and staff performance while upholding health codes and cash-handling procedures.

Responsibilities include coordinating staffing, enforcing policies, and fostering a positive team culture. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• High School diploma or equivalent.
• 1 year of food service work experience.
• 1 year of staff supervision experience.
• 1 year of cash handling experience.
• Knowledge of food service industry and health code regulations.
• Must possess a valid driver’s license.
• References/background screening required.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Supports concession operations with on-site supervision during leagues, tournaments, events to ensure efficient operations and customer service.
• Orders, inventories, and assists with receiving deliveries and stocking.
• Leads a positive, inclusive team culture and coaches staff.
• Supervise, evaluate, train, and coach part-time staff.
• Coordinates staffing levels during events and daily operations.
• Communicates with staff and leadership to coordinate operations and resolve issues.
• Ensures policies and health codes are followed.
• On-site supervision during events; on-call resource.
• Maintenance of facilities and equipment and proper handling of products.
• Hours may vary; evenings, weekends, and holidays required.
• Performs other duties as assigned.

Skills

Strong communication

Interpersonal skills

Attention to detail

Leadership

Customer service

Education

High School diploma or equivalent

Job description

Overview

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you’ll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programs—and we’re still growing.

When you work at JCPRD, you’re joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone!

Job Description

• Provides support to concession operations, with a primary focus on on-site supervision during leagues, tournaments, special events, and other high-volume activities to ensure efficient operations, excellent customer service, and compliance with established policies and procedures.
• Orders, inventories, and assists with receiving deliveries and stocking of concession.
• Promotes a positive, inclusive, and customer-focused team culture by leading through example, fostering collaboration, encouraging professional growth, and reinforcing organizational values and expectations.
• Supervise, evaluate, train, and coach part-time staff.
• Provides leadership and direction to part-time and seasonal staff by fostering a positive team environment, promoting accountability, and supporting staff development.
• Coordinates staffing levels during leagues, tournaments, special events, and daily operations to help ensure efficient service and operational needs are met.
• Communicates effectively with staff and leadership to coordinate operations, resolve issues, and ensure consistent service delivery.
• Ensures policies and procedures are followed.
• Assists in all aspects of on-site concession operations, including maintenance of facilities and equipment and appropriate handling and storage of concession products.
• Serves as an on-call resource for all concession operations while on duty.
• Ensures all operations use proper food preparation and comply with applicable health codes.
• Ensures all operations use proper cash handling procedures and ensures proper daily balance of revenues collected.
• A primary function of this position is onsite supervision of concession operations during events.
• Performs other duties as assigned.
• This position requires flexibility to work evenings, weekends, and holidays as needed. Hours will vary throughout the year based on event schedules, staffing needs, and seasonal business levels. Peak seasons may require increased availability.

Job Requirements

• High School diploma or equivalent.
• 1 year of food service work experience.
• 1 year of staff supervision experience.
• 1 year of cash handling experience.
• Knowledge of food service industry including but not limited to ordering, inventory, operating equipment and an understanding of health code regulations.
• Strong communication and interpersonal skills to supervise staff and lead staff to provide excellent customer service. Attention to detail and the ability to proactively identify work projects and efficiently assign daily schedules to subordinate staff.
• Must possess a valid driver’s license.

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.