Concert & Audience Services Coordinator

The Chronicle Of Higher Education, Inc.; Swarthmore (Delaware County); On-site; USD 39,950 - 44,083; Full time

Job summary

Swarthmore College’s Department of Music seeks a Concert and Audience Services Coordinator to support on-site execution of student events at Lang Concert Hall and assist with other department performances. The role reports to the Director of Concert Programming, Production, and Publicity.

The position runs from August through June, averaging 35 hours weekly with daytime, evening, and weekend hours for scheduled performances.

Qualifications

• Bachelor’s degree with 3–5 years of job-related experience or an equivalent combination of education and/or experience.
• Experience working with musicians.
• Proficiency with Adobe InDesign and Adobe Audition.
• Excellent interpersonal and organizational skills.
• Valid driver’s license.

Responsibilities

• Supports all aspects of running the Music department’s sponsored concerts, including chamber music concerts, masterclasses, departmentally‑sponsored student recitals, and faculty‑led ensembles.
• Schedules and carries out the Lunch Hour Concerts in Parrish Parlours.
• Recruits, trains, and supervises student workers for Stage Crew and Tech Crew for each Music department event.
• Recruits, trains, and supervises student publicity workers and student writers for the Music department’s newsletter.
• Recruits, trains, and supervises front‑of‑house crews for Lang Music Building.
• Coordinates publicity for Music‑sponsored performances and events in Lang Concert Hall and in the Lang Performing Arts Center.
• Maintains the Music department’s YouTube page.
• Helps identify off‑campus performance opportunities at schools, senior‑living facilities, hospitals, etc.
• Performs other job‑related duties as assigned.

Skills

Experience with musicians

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor’s degree + 3–5 years related experience

Tools

Adobe InDesign

Adobe Audition

Job description

Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‑acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.

Who We Are

Swarthmore's Department of Music is a vibrant community of performers, creators and critical thinkers who share a passion for music both past and present, pop and classical, near and far. Our academic courses invite students to think deeply about music; our ensembles bring talented students together to perform challenging and varied repertoire; our master class and residency programs bring some of our country’s most distinguished musicians to campus for ongoing collaborations with our students; and our program of private instruction enables students to study with some of the finest teachers from Philadelphia to New York City. Students in our program are often active in many other fields, such as art history, biology, engineering, English, linguistics, and mathematics. The wealth of interests and curiosity they bring to music making fosters a fresh and exciting atmosphere in Lang Music Building.

The Opportunity

The Concert and Audience Services Coordinator for the Department of Music supports the on‑site execution of student events at Lang Concert Hall and provides support for other Music Department performances and events in Lang Music Building. The position reports to the Director of Concert Programming, Production, and Publicity.

The Concert and Audience Services Coordinator’s primary duties begin in August and run through June. The person in this position will work an average of 35 hours per week. The normal weekly schedule will include daytime hours plus evening and weekend hours for scheduled performances. The daily schedule will vary due to the Department’s concert and production/events needs.

Essential Responsibilities

• Supports all aspects of running the Music department’s sponsored concerts, including chamber music concerts, masterclasses, departmentally‑sponsored student recitals, and faculty‑led ensembles (Chorus, Gamelan, Jazz Ensemble, Orchestra, Chinese Music Ensemble, Wind Ensemble and Critical Mass).
• Schedules and carries out the Lunch Hour Concerts in Parrish Parlours.
• Recruits, trains, and supervises student workers for Stage Crew and Tech Crew for each Music department event.
• Recruits, trains, and supervises student publicity workers and student writers for the Music department’s newsletter.
• Recruits, trains, and supervises front‑of‑house crews for Lang Music Building.
• Coordinates publicity for Music‑sponsored performances and events in Lang Concert Hall and in the Lang Performing Arts Center.
  • This includes creating and distributing posters; program production (layout, printing, and compilation of program notes); social media; and advertising on outside community calendars.
  • The Concert and Audience Coordinator also maintains the Music department’s YouTube page.
• Helps identify off‑campus performance opportunities at schools, senior‑living facilities, hospitals, etc.
• Performs other job‑related duties as assigned.

Who You Are

• A go‑getter with the ability to focus on details while keeping an eye on the big picture. A lover of performing arts with excellent oral/written communication skills. A strategic thinker that displays flexibility.

What You Bring

Required Qualifications

• Bachelor’s degree with three to five years of job‑related experience or an equivalent combination of education and/or experience.
• Experience working with musicians.
• Computer literacy, preferably including familiarity with Adobe InDesign and Adobe Audition.
• Excellent interpersonal and organizational skills.
• Valid driver’s license.

Preferred Qualifications

• Experience with theatrical production (stage management, house management, lighting design), web design, live sound, and recording experience.

Benefits

You’ll work at one of the world's most renowned liberal arts colleges, with incredible benefits, a stunning 420‑acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the college students, faculty, and staff.

The market range for this position is $29.00–$32.00 per hour, which represents the College’s good faith and reasonable estimate of the range at the time of posting. The salary offered is determined based on factors including, but not limited to, experience and education of the final selected candidate, departmental budget availability, internal salary equity considerations, and available market information.

Clearances and Verifications

PA Criminal Clearance Required.

MVR Clearance Required by Position. Due to operating a College owned motor vehicle while performing essential job responsibilities for this position, a motor vehicle report (MVR) clearance is required prior to the start of employment.

Education Verification Required by Position. An education verification is required for this position because a college degree is a required qualification for this position.

Applications

We want to hear from you if you are excited about this role! For full consideration, submit applications with an uploaded resume, including a cover letter by August 1, 2026. Applications received after this date may be reviewed on a rolling basis until the job has been filled. A cover letter indicating how your qualifications and experience have prepared you for this position is required. If you have experience that meets any of the preferred qualifications, please include a detailed explanation of any such experience in your cover letter and how it meets the preferred qualification(s).

Advertised

Jul 07 2026 Eastern Daylight Time

Swarthmore College is committed to creating a culture of respect and inclusion so that every member of our community feels a sense of belonging. We actively seek and welcome candidates with diverse perspectives and experiences, exceptional qualifications, and a demonstrable commitment to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer and does not discriminate based on any identity or characteristic protected by law or College Policy.