Computing Systems Professional 1/2

Los Alamos National Security LLC; Los Alamos (NM); On-site; USD 72,800 - 143,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Parental leave

401(k) matching

Tuition assistance

Flexible PTO

Onsite gyms

Job summary

Los Alamos National Laboratory in Los Alamos, NM, seeks an experienced Computing Systems Professional to support data center operations across eight centers. You will install, upgrade and maintain equipment, cabling, and access controls while ensuring alignment with security and ITIL procedures.

The role advances with two levels, requiring strong teamwork, change-management discipline, and project coordination. Travel and on-call duties may apply; a Q clearance is emphasized for the role.

Qualifications

• Bachelor's degree in a related field or an equivalent combination of education and experience.
• Experience installing data center equipment, including servers, network devices, PDUs and racks.
• Experience following change, incident and maintenance procedures in a production environment.
• Strong teamwork and communication skills.

Responsibilities

• Perform data center operations work including equipment installation/removal.
• Install/remove fiber and copper cables with emphasis on cable management.
• Validate and provide access to secure areas and physical securities.
• Respond to customer inquiries and provide timely solutions via ServiceNow tickets.
• Coordinate with facilities regarding Power and Cooling infrastructure and maintenance.
• Write and modify processes and procedures to uphold standards.
• Contribute to developing new methods for managing data centers and accommodating tenants.

Skills

Teamwork

Communication

Organisational skills

Change management procedures

Education

Bachelor's degree in a related field

Tools

ServiceNow

Drills & hand tools

Job description

What You Will Do

Join our dynamic team within Infrastructure Services Division, Network Services (ISD-NS) and embark on an exciting journey as part of the Data Center Team across our esteemed Laboratory. As a key member, you will play an integral role in providing unparalleled support for both classified and unclassified computer data centers utilized within the organization.

You will serve as a member of the Data Center Team, which is responsible for providing operational support for core services across Institutional Support Division. You will be responsible for providing support for 8 data centers.

Responsibilities

• Performing data center operations work including equipment installation/removal.
• Installation/removal of fiber and copper cables with emphasis on cable management.
• Validating and providing access to different secure areas and physical securities.
• Responding to customer inquiries and providing timely solutions to end-user problems using ServiceNow ticketing system.
• Coordinating with facilities in regard to Power and Cooling infrastructure and maintenance.
• Writing and modification of processes and procedures to ensure standards are upheld.
• Contributing to the development of new and efficient methods of managing data centers and accommodating the array of tenants who reside in them.

If you're a tech-savvy professional who thrives in fast paced settings and values continuous growth, we want to hear from you. Join us as we scale our operations and pioneer new solutions. Your next career defining opportunity starts here.

This position will be filled at either the Computing Systems Professional 1/2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Computing Systems Professional 1 $72,800 - $115,400

As a Computing Systems Professional 1, your primary focus will be on modernising our production data center spaces. Life-cycling and replacements of legacy devices and cabling will be a key component prior to implementation of new cable management methods and practices. Additionally you will be deeply involved in many of the exciting IT projects that we are challenged with.

Computing Systems Professional 2 $87,800 - $143,000

Beyond the foundational requirements of the lower-level position, the successful candidate will demonstrate proven project management skills, including stakeholder management, timeline coordination, and strategic planning.

This position is open for external candidates only to apply.

What You Need

Minimum Job Requirements:

• Proven ability to work as part of a team with good communication, interpersonal and organisational skills.
• Experience following change management, incident management, and maintenance procedures in a production environment.
• Experience installing data centre equipment, including (but not limited to) servers, network devices, PDUs, Racks. Including the use of various hand tools and such as but not limited to: Drills, screwdrivers, hammers, socket wrenches.

Additional Job Requirements for Computing Systems Professional 2

• Demonstrated strong troubleshooting skills, with emphasis across all Information Technology related fields including software manipulation.
• Demonstrated knowledge of data centre power and cooling systems, including: PDUs, UPS, Fiber & Coper cabling.
• Experience designing, documenting, and implementing new processes, with a focus on training and empowering colleagues through effective knowledge transfer.

Education/Experience at lower level

Position requires a Bachelor's degree in a related field or an equivalent combinations of education and experience.

Education/Experience at higher level

Position typically requires a bachelor's degree and a minimum of four years related experience, or an equivalent combination of education and experience.

Desired Qualifications

• Experience with immersion technology in production data centre environments.
• Power and/or cooling infrastructure requirements in a high availability environment such as a data centre with a heavy emphasis on power usage effectiveness methodologies.
• Familiarity with Data Center Inventory Management software solutions.
• Additional certifications that align with the requirements and job functions.
• User must have a Q clearance or be able to obtain a Q clearance

Essential Job Functions (can perform with or without reasonable accommodation): Must be able to climb ladders, lift objects weighing 30+ lbs., utilize mechanical lifting devices and wear proper protective equipment (gloves, composite shoes, glasses, vests).

Work Location

The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.

Note to Applicants

• Participation in a 24-Hour on-call rotation is required.
• This position is on-site, in Los Alamos, NM
• Please attach a detailed cover letter that addresses how you meet the minimum and desired requirements.
• Due to the nature of position, some travel may be necessary.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favourable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q

(Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US citizenship except in extremely rare circumstances. Dependent upon the position, additional authorisation to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorisation ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Equal Opportunity Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, colour, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [e-mail] or call (505)-664-6947.