Computer Trainer

SMART TECH SKILLS LLC; Clayton (NC); À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

SMART TECH SKILLS LLC is seeking an AI Training & Enablement Consultant to lead education, adoption, and enablement initiatives for a national law firm. You will design curriculum, deliver live instruction, author digital content, and guide legal professionals on effective and responsible AI usage.

The role focuses on practical workflow adoption across legal AI platforms (Harvey) and foundation models (Claude, OpenAI, Grok).

Qualifications

• 4+ years in technical training, user enablement, instructional design, or technology consulting.
• 1+ years training end-users on enterprise AI tools or generative AI workflows.
• Hands-on experience training Harvey AI OR in a law firm/legal tech environment.
• Deep understanding of generative AI mechanics: prompts, context, tokens, validation.
• Experience creating content and administering courses in LMS (Absorb LMS).
• Strong background delivering live virtual instructor-led training (vILT).
• U.S. Citizenship or Lawful Permanent Residency in approved states.

Responsabilités

• Lead firm-wide AI education initiatives with tailored learning paths for attorneys and staff.
• Create and maintain training materials, quick-reference guides, prompts libraries, and modules.
• Deliver virtual and ILT sessions focused on real-world legal workflows.
• Publish digital learning modules in Absorb LMS.
• Spearhead platform adoption for Harvey and other AI tools.
• Coach on prompt engineering, context window awareness, and token management.
• Establish governance and best-practice frameworks for AI usage in legal work.
• Track attendance and feedback to improve training strategy.

Connaissances

Public speaking

Instructional design

Executive briefings

Stakeholder empathy

Description du poste

Benefits

• Competitive salary

Location

Remote (Available to candidates residing in approved states: AR, CA, CO, DC, DE, FL, GA, IL, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NJ, NM, NV, NY, ND, OH, OR, PA, RI, TX, UT, VA, WA, WI)

Experience Level

Mid–Senior Level (4 or more years of technology training, enablement, or consulting experience, with dedicated expertise in enterprise AI adoption)

Role Overview

The AI Training & Enablement Consultant serves as the dedicated subject matter expert (SME) leading artificial intelligence education, adoption, and enablement initiatives for a national law firm. This role collaborates closely with the firm's central training team to design curriculum, deliver live instruction, author digital learning content, and guide legal professionals—including attorneys, partners, and executive staff—on effective and responsible AI usage. The position focuses on driving practical workflow adoption across specialized legal AI platforms (particularly Harvey) and enterprise foundation models (including Claude, OpenAI, and Grok).

Key Responsibilities

AI Training & Curriculum Development

• Lead firm-wide AI education initiatives, developing tailored learning paths for attorneys, paralegals, partners, and administrative staff.
• Create and maintain comprehensive training materials, quick-reference guides, prompt libraries, and interactive instructional modules.
• Deliver engaging virtual and instructor-led training (ILT) sessions focused on real-world legal workflows and productivity use cases.
• Build, organize, and publish digital learning modules within the firm's Learning Management System (Absorb LMS).

Platform Adoption & Hands-On Enablement

• Spearhead the rollout, user adoption, and functional training for specialized legal AI platforms, with a primary focus on Harvey.
• Train legal professionals on prompt engineering, prompt optimization, context window awareness, and token management strategies.
• Provide practical coaching and functional guidance on foundation models and tools, including Claude, OpenAI / ChatGPT, and Grok.
• Deliver high-touch enablement and direct workflow support to firm partners and executive-level leadership.

Governance & Responsible AI Usage

• Educate employees on responsible AI practices, confidentiality safeguards, data privacy guidelines, and ethical legal compliance.
• Establish standard operating procedures and best-practice frameworks for leveraging AI in legal research, drafting, and analysis.
• Track training attendance, platform utilization metrics, and user feedback to continuously refine educational strategies.

Required Qualifications

• 4 or more years of experience in technical training, user enablement, instructional design, or technology consulting.
• 1 or more years of dedicated experience training professional end-users on enterprise artificial intelligence tools or generative AI workflows.
• Direct hands-on experience training users on Harvey AI OR demonstrated experience working within a law firm / legal environment as an AI or legal technology consultant.
• Deep practical understanding of generative AI mechanics, including prompt engineering, context limits, token optimization, and output validation.
• Demonstrated experience developing learning content and administering courses within modern Learning Management Systems (such as Absorb LMS).
• Strong background delivering live virtual instructor‑led training (vILT) to professional audiences.
• Must be a U.S. Citizen or Lawful Permanent Resident (Green Card holder) residing in one of the approved states.

Preferred Qualifications

• Direct experience configuring or training on Harvey AI within an active legal production environment.
• Familiarity with standard legal workflows, including contract analysis, brief drafting, electronic discovery, legal research, and matter management.
• Experience training executive leadership, law firm partners, or senior corporate counsel.
• Familiarity with enterprise AI governance, client confidentiality protocols, and data protection standards in legal practice.

Core Skills & Attributes

• Exceptional presentation, public speaking, and interactive facilitation skills.
• Ability to translate complex artificial intelligence concepts into intuitive, high-value legal workflows.
• High degree of professional polish, executive presence, and stakeholder empathy.
• Self-directed with the initiative to establish adoption roadmaps and drive firm‑wide engagement.

This is a remote position.