Computer Systems Engineer

Austin Community College

Saint Paul (MN)

On-site

USD 75,000 - 95,000

Full time

14 days+

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Job summary

Austin Community College is seeking a Computer Systems Engineer for their St. Paul, MN location. The role focuses on automated software delivery and patch deployment primarily for the Linux platform. Candidates with a strong background in Linux internals, scripting, and software installation processes are encouraged to apply.

This position involves collaborating with cross-functional teams to enhance software infrastructure, tools, and processes, and requires excellent communication skills.

Qualifications

  • Experience with delivering software using CD/DVD/USB to disconnected systems.
  • Experience in Linux shell scripts, Perl and/or Python.
  • Self-motivated, critical thinker with strong technical background.
  • Organized and on-time with ability to work in a structured process environment.
  • Familiarity with Microsoft Autopilot is a strong plus.

Responsibilities

  • Develop and perform automated software delivery and patch deployment for the Linux platform.
  • Participate in patch assessment, testing, and packaging.
  • Collaborate with various teams to deliver upon product objectives.
  • Monitor and update ServiceNow tickets per SLA.

Skills

Linux OS internals
Software delivery/installer creation
Linux scripting and automation
Strong analytical and problem-solving skills
Excellent verbal and written communication skills

Education

Bachelor's degree in computer engineering or related field

Tools

ServiceNow
Microsoft Office
Linux development environment

Job description

Title: Computer Systems Engineer – 2 Openings

Location: Onsite at St. Paul, MN

Duration: 6 Months with possibilities of extension

Working hours: Typically 8–4 or 9–5 (standard business hours)

Hybrid/Remote Option: Not available except in very limited, exceptional circumstances

Candidates outside MN: Considered, but relocation is required at the candidate’s expense. Local candidates will be prioritized

Only W2 candidates are eligible for this position. Third‑party or C2C candidates will not be considered.

Summary

This position is for the Computer Systems Engineering team. Will develop and perform automated OTA software delivery and patch deployment for the Linux platform. The person filling this position will participate in patch assessment, testing, and packaging, with a primary focus on actual deployment to devices in the field. Additional activities include coding, integrating, implementing, installing or changing frameworks and standard components, or technical and functional application management. The position will also assist with development and maintenance of software infrastructure, tools, and processes.

Duties and Responsibilities
  • Develop and perform automated software delivery and patch deployment for the Linux platform.
  • Participate in patch assessment, testing, and packaging, with a primary focus on actual deployment to devices in the field. Design, implement and test software for embedded, enterprise, or desktop products medical device products.
  • Evaluate technical options and provide recommendations for solutions.
  • Contribute to the development and maintenance of software infrastructure, tools, and processes.
  • Collaborate with product management, customer care, quality, regulatory, production, and other engineering disciplines to deliver upon product delivery objectives and business goals.
Required Qualifications
  • Experience with delivering software using CD/DVD/USB to disconnected systems.
  • Linux operating system internals
  • Experience in Linux shell scripts, Perl and/or python.
  • Working knowledge of Linux development environment.
  • Self‑motivated, critical thinker with strong technical background.
  • Excellent verbal and written communication skills.
  • Experience with Word, Visio, and similar documentation tools.
  • Strong analytical and problem‑solving skills.
  • Organized and on‑time with ability to work in a structured process environment.
  • Microsoft Office: Format and organize raw Excel data, use VLOOKUP/basic formulas, create tables, update presentation slides.
  • ServiceNow: Ticket fulfillment, updates, closures, navigation, learning KB articles.
  • Windows OS: Endpoint familiarity, OS upgrades, imaging support.
Preferred Qualifications
  • Experience with Over the Air upgrade platforms or delivery methods.
  • Cmake/C++ programming language experience.
  • Operating System and Network security.
  • Experience with Linux encryption, whitelisting, malware scanning and vulnerability assessment.
  • Experience with impact assessment of software patches and upgrades.
  • Bachelor’s degree in computer engineering or related field. Will consider experienced candidates with relevant experience in lieu of degree.
Role Context
  • Reason role is open: Increase team capacity due to growing workload and expansion into OTA (over-the-air) software delivery.
  • Projects supported: Linux‑based medical diagnostic workstation supporting electrophysiology systems. End User Computing (EUC), desktop operations, OS upgrades, workflow improvement.
  • Key initiatives: Creating installers and images for software releases delivered via CD/DVD/USB and OTA.
  • Typical day includes:
    • Reviewing and updating project documentation
    • Providing weekly status updates to manager
    • Improving SOPs and workflow guides monthly
    • Monitoring and updating ServiceNow tickets per SLA
    • Onsite work, daily 30‑minute stand‑up, building and validating installers/images, collaboration with R&D and testing teams.
  • Work breakdown:
    • Project work: 40%
    • Meetings: 20%
    • Documentation: 20%
    • Tickets / other: 20%
  • Regular interactions: Direct manager (Paul), peer managers, global site IT team, internal technical team members, software developers, and test teams.
  • Success in first 90 days: Ability to independently package software from CI builds into reliable installers/images on Linux. Familiarity with ServiceNow workflows, EUC processes, SOPs, Windows OS, imaging, and device management.
  • Previous hiring experience: Similar roles filled successfully when focus remained on Linux and software delivery skills.
Candidate Profile
  • Top 3 required skills:
    • Strong Linux OS internals
    • Software delivery/installer creation
    • Linux scripting and automation
  • Top 3 preferred skills:
    • OTA update experience
    • CMake / C++ familiarity
    • Networking and security concepts (whitelisting, certificates, encryption)
  • Education: Bachelor’s degree in Computer Science, Computer Engineering, or related field preferred; equivalent experience acceptable; GED or Associate’s Degree required.
  • Industry experience: Medical/pharma experience not required; strong technical background preferred.
  • Systems used daily: Linux workstations (RHEL 8/9, future 10), CI pipelines, installer frameworks, Insight platform environment.
  • Personality traits: Curious, self‑driven, strong critical thinking, ability to learn and work independently within a team.
  • Urgency: High – team would like candidates submitted and hired as quickly as possible.
  • Deal‑breakers: Lack of Linux OS experience; cloud‑only DevOps backgrounds with no on‑prem OS exposure.
  • Security expectations: Applied security (whitelisting, certificates, encryption), not deep CVE analysis.
  • Team culture: Highly collaborative but expects individual ownership and accountability; mix of senior architects and junior engineers.
Daily Systems

Windows OS, PCs, ServiceNow.

Imaging Tools
  • Familiarity with Microsoft Autopilot is a strong plus (not required).
  • Ideal experience level: 1–2 years end user/desktop support.
Personality Traits
  • Strong communication skills.
  • Willing to learn and adaptable.
  • Self‑sufficient and dependable.
  • Team‑oriented.
Interview Process
  • Interview format: Phone screen followed by in‑person interview.
  • Number of interviews: Two, may be combined into one for strong candidates.

Contact (Talent Specialists): Deepak – (224) 507‑1279; Ragu – (224) 704‑1713.

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