Computer Systems Analyst

Axle; Rockville (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

401K match up to 5%

Educational Benefits for Career Growth

Employee Referral Bonus

Flexible Spending Accounts

Job summary

Axle in Rockville is seeking a Computer Systems Analyst to provide IT support for research laboratories, ensuring the operability of specialized software applications. The ideal candidate has a bachelor’s degree in Information Technology or Computer Science and at least 10 years of specialized experience.

This role involves troubleshooting, system administration, and collaboration with software vendors and internal stakeholders to optimize laboratory operations and data analysis.

Benefits include Paid Time Off, 401K match, and educational support.

Qualifications

• Minimum ten (10) years of specialized experience.
• Bachelor's degree in a relevant field.

Responsibilities

• Work with internal stakeholders for IT support in laboratories.
• Install and configure scientific enterprise applications.
• Troubleshoot and maintain chemistry-related software.
• Provide end-user support and assistance.
• Act as primary contact with software vendors.
• Manage electronic notebook data in the ASPIRE program.

Skills

IT Support

System Administration

Troubleshooting

Software Configuration

Vendor Management

Education

Bachelor’s degree in Information Technology, Computer Science, or a related discipline

Tools

PerkinElmer Electronic Lab Notebook

ChemBioOffice Enterprise

ChemDraw

Mestrelab Mnova Suite

Job description

Company Overview

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision‑making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country, including multiple institutes at the National Institutes of Health (NIH).

Position

Computer Systems Analyst

Location

National Institutes of Health (NIH), NCATS, Rockville, MD

Responsibilities

• Work with internal stakeholders across research laboratories to determine needs and provide IT support for computerized systems supporting laboratory activities.
• Install and configure scientific enterprise‑level applications on end‑user machines.
• Ensure continual operability of chemistry‑related software applications by performing daily troubleshooting and maintenance.
• Provide end‑user support, including troubleshooting and assistance.
• Act as primary contact with software vendors to verify licenses, upgrades, and patches are up to date and confirm compatibility with other software packages.
• Participate in the ASPIRE program related to the extraction, curation, and management of electronic notebook data.
• Serve as system administrator for PerkinElmer Electronic Lab Notebook (ELN), ChemBioOffice Enterprise (CBOE), CambridgeSoft ChemDraw, and Mestrelab Mnova Suite.
• Work with subject‑matter experts on the selection, implementation, and support of software systems used by researchers.
• Collaborate with internal stakeholders and external vendors to improve laboratory operations and instrument data analysis.
• Coordinate with the IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.
• Resolve hardware and software issues pertaining to the functions of scientific applications.
• Provide support and maintenance for front‑end and back‑end servers.
• Deploy security measures to maintain the integrity of systems and data.

Education and Experience

Bachelor’s degree in Information Technology, Computer Science, or a related discipline. Minimum ten (10) years of specialized experience.

Benefits

• Paid Time Off and Paid Holidays
• 401K match up to 5%
• Educational Benefits for Career Growth
• Employee Referral Bonus
• Flexible Spending Accounts
  • Healthcare (FSA)
  • Parking Reimbursement Account (PRK)
  • Dependent Care Assistant Program (DCAP)
  • Transportation Reimbursement Account (TRN)

Equal Opportunity Statement

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.