COMPUTER SYSTEMS ADMINISTRATOR

City of Gastonia; Gastonia (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

The City of Gastonia is seeking an IT Systems Administrator to design and deploy software packages and MSI/EXE installers, write task sequences for OS deployment, and manage software updates. This role operates under general supervision and independently develops methods and sequences.

Essential duties include server builds, monitoring, backups, patching, capacity assessments, and supporting email, databases, and configurations. A strong focus on reliability and system standards is required.

Qualifications

• Requires a bachelor’s degree or two years of college equivalent.
• Four years of Windows Server, Active Directory, Microsoft Exchange experience.
• A+ or Microsoft certification within six months of hire.

Responsibilities

• Installs new/rebuilds existing servers and configures hardware, services, settings, storage, etc.
• Performs daily system monitoring, verifies availability of resources and logs.
• Performs daily backup operations and ensures data recovery capabilities.
• Repairs and recovers from hardware or software failures.
• Applies OS patches and upgrades; updates administrative tools.
• Configures CPU, memory, and disk partitions and coordinates with stakeholders.
• Supports and maintains the email server, database and configuration.
• Recommends priorities and scopes of projects based on needs and funding.
• Mentors staff and contributes to division budgets.

Skills

Windows Server

Active Directory

Microsoft Exchange

System administration

Education

Bachelor’s degree or two-year college equivalent

Tools

A+ Certification

Microsoft Certification

Job description

The purpose of this position is to create software packages and application deployment methods which includes creating packages for MSI or EXE installers, writing task sequences for OS deployment, and configuring software updates.

This job works under general supervision, independently developing work methods and sequences.

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Installs new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with industry standards and project/operational requirements.
• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
• Performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media; recovery tapes or disks are created, media is recycled, stored off site as necessary, and is recoverable.
• Repairs and recovers from hardware or software failures.
• Applies OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Conducts virtual infrastructure capacity assessments, forecasting, and health appraisals.
• Performs ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Configures CPU, memory, and disk partitions as required. Coordinate and communicate with impacted constituencies.
• Supports and maintains the email server, database and configuration. Provides E-Discovery data when requested.
• Recommends and assists in determining the priority and scope of projects based on the value, need, funding, and objectives of the City.
• Mentors and develops assigned staff to enhance performance, knowledge, and responsibility.
• Assists in the preparation of Division Budget.
• Research and recommend, innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Performs related work as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• Requires a bachelor’s degree, vocational technical degree or specialized training that is equivalent to satisfactory completion of two years of college education.
• Four years of Windows Server Operating Systems, Active Directory, Microsoft Exchange or related experience
• Or an equivalent combination of education, training and experience.

SPECIAL CERTIFICATIONS AND LICENSES:

• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• A+ Certification and/or a preapproved Microsoft Certification in a current desktop operating system is required within six months of hire.

PHYSICAL DEMANDS:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT):

Unavoidable hazards refer to job conditions that may lead to injury or health hazards even though precautions have been taken.

• None.

AMERICANS WITH DISABILITIES ACT COMPLIANCE

The City of Gastonia is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the City.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures, and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained.

The City of Gastonia is an equal opportunity employer committed to maintaining a professional, respectful, and supportive workplace. We welcome qualified applicants who are interested in serving our community. Final candidates may be required to participate in reference checks, and any offer of employment will be contingent upon completion and satisfactory review of criminal background check and drug screening, consistent with City policy and applicable law.