Computer Operator

LE001 Northwest Bank; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Northwest Bank's PA0738 Processing Center is seeking a Computer Operator to manage the computer room, run scheduled jobs, operate printers, and distribute reports. This role offers a shift differential.

You will monitor AS400 operations, verify logs, handle forms and tapes, and help maintain security and efficiency in the data center. A Bachelor's degree in computer technology and 3–5 years of operations experience are expected.

Qualifications

• Ability to establish effective working relationships among team members and participate in solving problems and making decisions
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Responsibilities

• Operate computer equipment and printers, and forms handling equipment
• Process schedules / computer runs
• Distribute reports / special forms
• Monitor AS400 operation / performance
• Verify computer logs and posting totals
• Unload/sort computer supplies
• Identify and resolve other department issues
• Report problems to management immediately

Skills

Teamwork

Communication skills

Listening skills

Problem solving

Time management

Education

Bachelor's Degree in Computer Technology or related subject

Tools

Microsoft Office

Job description

PA0738 Processing Center Job Description

The Computer Operator is responsible to operate all equipment in the computer room as well as process all scheduled computer runs and printing/distributing reports. This position is eligible for a shift differential.

Essential Functions

• Manage personal workload and workflow
• Maximize technology tools available
• Process schedules / computer runs
• Operate computer equipment and printers, and forms handling equipment
• Distribute reports / special forms
• Monitor AS400 operation / performance
• Verify computer logs and posting totals
• Unload/sort computer supplies
• Identify and resolve other department issues
• Report problems to management immediately
• Maintain Iron Mountain Tape logs with Securesync and SharePoint, and computer room and operations building security
• Monitor incoming and outgoing file transfers with momentum
• Verify incoming Check 21 Posting and Image (COF) files
• Review and publish Istatements
• Minimize department nonpayroll costs
• Recommend improvements to procedures
• Attempt to exceed departmental expectations
• Recommend technological enhancements/upgrades, and service and delivery enhancements

Additional Essential Functions

• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

What You Bring to the Team

• Complete special projects as assigned Safety and Health for those without supervisory duties
• Abide by the rules of the safety and loss prevention program
• Perform work tasks in a safe manner
• Report any and all injuries to supervisor
• Know what to do in case of an emergency

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's Degree computer technology degree or related subject

Work Experience

3 - 5 years computer operations experience

General Employee Knowledge, Skills, and Abilities

• Ability to establish effective working relationships among team members and participate in solving problems and making decisions
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Additional Knowledge, Skills and Abilities

• Team player

Northwest is an equal opportunity employer.

We are committed to creating an inclusive environment for all employees.

At Northwest, we're here for what's next. Whether we're finding opportunities for families, businesses and communities or opening doors for our team, we share a passion for helping the people around us succeed. And we know that in order to provide the highest level of care, we need to understand unique experiences and perspectives. That's why, whether you're interested in a corporate role or something customer-facing, your talent and voice matter. Here, you belong. Working at Northwest, you'll find that we recognize our employees for the important work they do through competitive compensation and benefits, professional development opportunities and by regularly celebrating wins along the way. So, take a look at the opportunities here. And join us as we move into the future making a difference for the people we serve.