Computer Field Technician

BC Tech Pro; Madison (WI); On-site; USD 24,000 - 51,000; Part time

Job summary

BC Tech Pro in Madison, WI is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. The role requires hands-on experience with replacing components and working at customer sites.

This 1099 per-call position pays starting at $35 per call, with higher rates based on distance traveled. You will log every ticket in the portal by 9 am, plan routes, pick up parts from carriers, and complete daily logs while visiting multiple sites across

Qualifications

• Hands-on experience replacing laptop/desktop components.
• Valid driver's license and reliable transportation.
• Comfort with daily local travel.

Responsibilities

• Repair and install hardware on laptops and desktops.
• Work on-site at residential and commercial locations.
• Pick up parts daily from FedEx/UPS and return old parts with prepaid label.
• Log calls and map routes in the tech portal by 9 am.
• Complete onboarding certifications from Dell and Lenovo.

Skills

Laptop/Desktop repair

Driver's license

Local travel

Job description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls start at $35 and go up based on distance traveled
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• Call volume is variable but is usually 2-5 calls per day
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver’s license and reliable transportation
• Must be comfortable with daily local travel

Additional Information

All your information will be kept confidential according to EEO guidelines.