Computer Field Technician

Bctechpro; BLOOMINGTON (MN); On-site; USD 36,000 - 54,000; Full time

Job summary

Bctechpro is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. Candidates should have hands-on experience replacing components and be comfortable with daily local travel across multiple sites.

This 1099/per-call position starts pay at $35 per call, with increases based on distance traveled. Onboarding includes Dell and Lenovo certifications, and regular portal logging is required each morning.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops.
• Must have a valid driver's license and reliable transportation.
• Must be comfortable with daily local travel.

Responsibilities

• Log into the tech portal by 9 am each work day to code calls and map routes.
• Visit multiple customer sites (residential and commercial) for hardware repairs and installations.
• Pickup parts daily from FedEx/UPS and return old parts using pre-paid labels.
• Onboarding includes online Dell and Lenovo certifications.
• Handle 2-5 calls per day; pay is per call starting at $35, with additional pay based on distance traveled.

Skills

Laptop hardware repair

Desktop hardware repair

Vehicle travel

Tools

Dell certification

Lenovo certification

Job description

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

Job Details

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls start at $35 and go up based on distance traveled
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• Call volume is variable but is usually 2-5 calls per day
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.

Requirements

• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver's license and reliable transportation
• Must be comfortable with daily local travel

All your information will be kept confidential according to EEO guidelines.