Compute Solution Architect

Engg; New York (NY); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Healthcare coverage

Parental leave

Retirement plans

Relocation support

Wellness programs

Meal and transportation allowances

Other location-specific perks

Job summary

Mistral is seeking a Compute Solution Architect to support strategic AI Infrastructure customers, designing and scaling AI solutions, and managing large GPU workloads. You will collaborate with sales and product teams to drive growth and ensure customer satisfaction.

You will lead technical engagements, advise on architecture, and work with Founders, CTOs, and research engineers to deliver end-to-end infrastructure deployments and optimizations.

Qualifications

• 5-10+ years of experience in cloud solutions architecture and related roles.
• Hands-on experience with cloud services and AI/ML workloads.
• Proven track record in technical pre-sales / solutions architecture driving infrastructure engagements through to production.
• Strong understanding of AI/ML concepts and advanced implementations.
• Familiarity with cluster orchestration and scheduling: Slurm, Kubernetes, and batch/HPC workload management.

Responsibilities

• TECHNICAL CUSTOMER OWNERSHIP - Serve as the primary technical point of contact, troubleshooting and resolving issues for AI Infrastructure services.
• STRATEGIC CONTRACT DELIVERY - Lead the delivery of strategic GPUaaS contracts and ensure all commitments are met, including timelines, SLAs, and support.
• PRODUCT AND SUPPORT COLLABORATION - Act as a bridge to product and support teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• GPU PERFORMANCE OPTIMIZATION - Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• SALES PARTNERSHIP - Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Engage directly with key customer stakeholders, including Founders, CTOs, Research Engineers, and Heads of Infrastructure.

Skills

Cloud services

AI/ML concepts

Technical pre-sales

Customer engagement

Tools

Kubernetes

Slurm

batch/HPC workload management

InfiniBand/RDMA networking

Job description

ABOUT MISTRAL

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.

THE ROLE

As a Compute Solution Architect, you will support our strategic AI Infrastructure customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

WHAT YOU WILL DO

Your responsibilities will include:

• TECHNICAL CUSTOMER OWNERSHIP - Serve as the primary technical point of contact, troubleshooting and resolving issues for AI Infrastructure services.


• STRATEGIC CONTRACT DELIVERY - Lead the delivery of strategic GPUaaS contracts and ensure all commitments are met, including timelines, SLAs, and support.


• PRODUCT AND SUPPORT COLLABORATION - Act as a bridge to product and support teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.


• GPU PERFORMANCE OPTIMIZATION - Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.


• SALES PARTNERSHIP - Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.


• Engage directly with key customer stakeholders, including Founders, CTOs, Research Engineers, and Heads of Infrastructure.

WHAT WE'RE LOOKING FOR

• 5-10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands‑on experience in cloud services and AI/ML workloads.


• Track record as a technical pre‑sales/solutions architect driving infrastructure engagements with partners through to production.


• Strong understanding of AI/ML concepts and advanced implementations.


• Proven success driving technical engagement and technical adoption.


• Working knowledge of cluster orchestration and scheduling: Slurm, Kubernetes, and batch/HPC workload management.

NICE TO HAVE

• Working knowledge of model training frameworks runtimes (e.g., PyTorch, JAX, Tensorflow) and Generative AI serving runtimes (e.g., vLLM, TensorRT-LLM, SGLang, TGI, LLM‑D).


• Proficiency with parallel file systems (e.g., Lustre, GPFS) and object storage integration.


• Familiarity with high-performance infrastructure: InfiniBand/RDMA networking, parallel storage, and multi-node distributed training topologies.

WHY THIS ROLE MATTERS

Compute deals require flawless execution from the initial technical commitment through deployment and production. By coordinating customers, sales, product, and support, the Compute Solution Architect ensures that infrastructure performs as expected, contractual commitments and SLAs are met, and issues are resolved quickly. This end-to-end ownership is critical to building customer trust, securing long-term adoption, and turning strategic GPUaaS contracts into successful partnerships.

HIRING PROCESS

• Talent Acquisition screening call - 45 min


• Hiring Manager & Business Acumen interview - 60 min


• Technical deep dive - Panel (home prep & restitution) - 30 min


• Value talk


• Reference checks

WHAT WE OFFER

We offer a comprehensive benefits package designed to support your well‑being, growth, and work‑life balance. Benefits vary by country and may include:

• healthcare coverage


• parental leave


• retirement plans


• relocation support


• wellness programs


• meal and transportation allowances


• other location‑specific perks

For the most up‑to‑date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.

PRIVACY POLICY

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