Overview
The Composition Quality Assurance Administrator, Temporary role at Pearson supports the Program Lead in ensuring the accuracy and quality of all published content. The LTE reviews items and forms to meet program-specific requirements, confirms the published/final text and artwork matches the approved content, and verifies edits across various formats. The LTE will be trained on various tasks and help the Program Lead complete tasks on time. Continuous improvement and adherence to quality assurance processes are key. Overtime may be required to meet tight deadlines and demands.
Responsibilities
- Review items and forms to ensure they follow program-specific requirements. This includes paper, online, text-to-speech, accommodations and ancillary materials.
- Verify the correctness and completeness of text, artwork and items in all documents for both paper and online testing as documented.
- Verify requested edits are accurately applied and align across forms that are sent in.
- Maintain notes during the season regarding issues and ideas for efficiencies and communicate to the Program Lead.
- Help review and research production/quality issues.
Processing Time
- Process files in a timely manner relative to overall standard processing times.
- Communicate any delays or issues to the assigned Program Lead.
- Track work queues throughout the day and coordinate with the Program Lead on assignments and priorities.
Collaboration
- Attend team meetings and program meetings as needed.
- Interact with the assigned Program Lead for main workload and collaborate with the entire team to cover shifting priorities.
- When queue work is slow, assist other groups as needed (FQA, CDM, etc.).
Training
- Complete training on verification processes and best practices.
- Work with your mentor and manager to ensure you have all access and required training.
- Communicate one-on-one with the assigned Program Lead to address issues and questions as needed.
Continuous Improvement
- Identify areas for improvement in the verification process and help implement solutions to enhance efficiency and accuracy.
- Document and communicate repetitive issues to the Program Lead to coordinate with the responsible group for improvements.
- Stay informed about system updates that affect project work and ensure clear understanding with the Program Lead.
Position Expectations
- Regular hours: 8 hours/day, 5 days/week, with a start time between 7:00 and 9:00 a.m.
- Work approved overtime as needed to meet deadlines, including evenings and weekends.
Minimum Qualifications, Education, Experience
- Bachelor’s degree
- Strong attention to detail and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Effective written communication
- Strong organizational and time management skills
- Experience with PC computers and ability to work across multiple platforms (e.g., iPad/Chromebook)
- Experience with Adobe Acrobat preferred
- Ability to work with a variety of sites and documents across multiple screens and/or devices
Compensation & Other Details
Compensation at Pearson is influenced by factors including skill set, experience, and location. The full-time pay rate is between $17.00 - $21.00/hour. This position is not bonus eligible. Applications are accepted through September 12, 2025. Pearson is an Equal Opportunity Employer and a member of E-Verify.
About Pearson
At Pearson, our purpose is to help people realize the life they imagine through learning. We are the world\'s lifelong learning company. If you are an individual with a disability and need accommodations, you may request them by emailing TalentExperienceGlobalTeam@grp.pearson.com.