Component Repair Manager

United Airlines; San Francisco (CA); On-site; USD 82,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Life insurance

Accident & disability insurance

Parental leave

Commuter benefits

Paid holidays

Paid time off

401(k)

Job summary

United Airlines is seeking a skilled supplier/operations professional to manage aircraft component repair orders and oversee supplier performance. You will coordinate repair activities, ensure compliance with FAA requirements, and serve as the main liaison with repair agencies.

The role requires strong data analysis, MS Office proficiency, and excellent communication. A high school diploma is required; aviation-related degree is a plus, with on-site work and competitive benefits.

Qualifications

• High school diploma or GED is required.
• Aviation-related bachelor’s or master’s degree is preferred.
• Experience in supplier management, operations, or quality-control is essential.

Responsibilities

• Manage repairs orders for aircraft components in support of mainline aircraft maintenance.
• Continuously monitors supplier performance with respect to contractual metrics, including turn-time, quality, and cost.
• Manage repair order release, repair activity, and invoice processing.
• Serve as the primary vendor-facing contact with repair agencies.
• Ensure repairs follow work scope and FAA/UAL documentation requirements.
• Support warranty and remedy claims, project planning, and repair bid processes.
• Maintain knowledge of regulatory, policy, and industry issues affecting supplier operations.

Skills

Supplier management

Operational management

Data analysis

MS Office

Organizational skills

Communication skills

Education

High school diploma or GED

Aviation-related bachelor’s or master’s degree

Tools

SQL

VBA

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

• Responsible for managing repairs orders for aircraft components in support of mainline aircraft maintenance
• Continuously monitors supplier performance with respect to contractual metrics, including turn-time, quality, and cost
• Manages repair order release, repair activity, and invoice processing
• Serves as the primary vendor-facing contact with repair agencies
• Ensures that component repairs are performed in accordance with appropriate work scope, and all supporting documentation is prepared in accordance with UAL and FAA requirements
• Serves as subject-matter expert to support warranty and remedy claims, project planning, and repair bid process
• Maintains current knowledge on regulatory, policy, and industry issues that may impact supplier systems and operations.
• Perform computer transactions to release and manage repair orders at third-party facilities
• Perform computer transactions to monitor spare parts ownership and review repair orders and invoices
• Ensure adherence to contractual pricing through price quote and work scope management
• Enforce repair supplier performance guarantees, turn times, and quality requirements
• Find repair sources and set up as required
• Support warranty and remedy claim for repair orders
• Coordinate scrap transactions and activities
• Coordinate component reliability review and corrective action strategies

Qualifications

What’s needed to succeed (Minimum Qualifications):

• High school diploma or GED
• Three years supplier management, operational management, or technical- or quality-control experience
• Aircraft maintenance practices and regulatory requirements
• Basic MS Office, e.g. Excel
• Organizational skills
• Basic data analysis and spreadsheet skills
• Strong communications skills (written and verbal)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Aviation-related bachelors or masters degree
• Aviation supplier management or production control experience
• Practical experience managing aircraft component repairs
• Advanced MS Office, e.g. VBA
• Business Relationship Management
• SCEPTRE
• SQL
• Advanced analytic skills, e.g. statistical analysis, ROI calculation
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security

The base pay range for this role is $81,795.00 to $106,602.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]