Compliance Training Operations Lead

eBay; Austin (TX); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k)

Paid time off

Parental leave

Job summary

eBay is seeking a results-driven professional to join the Ethics & Compliance team in Austin, TX. The role manages enterprise-wide training programs, partnering with external providers and internal SMEs to deliver multilingual, geo-specific content and robust analytics.

Eligibility for a hybrid work model (3+ days in Austin or Salt Lake City) and a strong background in LMS, training operations, and ethics/compliance are essential.

Qualifications

• Bachelor’s degree required.
• 2+ years experience with LMS platforms and analytics tools.
• Outstanding verbal and written communication skills.
• Collaborative, consultative approach with a passion for promoting a culture of ethics and integrity.

Responsibilities

• Manage day-to-day operations with external learning content providers.
• Implement workflows for SMEs to tailor training content.
• Deploy annual compliance and onboarding modules by geography.
• Establish reporting to track training metrics.
• Coordinate escalation communications for overdue training.
• Partner with stakeholders to improve program effectiveness.

Skills

LMS experience

Analytics tools

Strong communication

Education

Bachelor’s degree

Tools

Workday Learning

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

eBay is seeking a results-driven individual to join our Ethics & Compliance team! Based in Austin, TX this role reports to the Senior Director, Ethics & Compliance. You will be primarily responsible for managing day-to-day operations for enterprise-wide training programs for a diverse global workforce to support eBay’s culture of integrity!

What You Will Accomplish

• Manage day-to-day operations and relationship with external learning content provider, facilitating content customization, multilingual delivery, and mobile access.
• Implement workflows for subject matter experts (SMEs) to review and tailor training content.
• Execute end-to-end deployment of annual compliance, new hire, and targeted off-cycle micro-learning modules segmented by role and geography.
• Establish reporting and analytics to track relevant training metrics.
• Implement escalation communications for overdue training.
• Partner with key stakeholders to drive timely completion and leverage data insights for continuous program improvements.

What You Will Bring

• Bachelor’s degree required
• Dedicated to working hybrid model 3+ days per week out of our Austin, TX or Salt Lake City, Utah office.
• 5+ years of experience in human resources, training & development, ethics & compliance, corporate communications, or a related field
• 2+ Years experience with a formal Learning Management Systems (LMS), third-party training platforms, and sophisticated analytics tools. (Workday Learning preferred).
• Outstanding verbal, written and interpersonal communication skills
• Collaborative, consultative approach with a passion for promoting a culture of ethics and integrity

Additional Details

The base pay range for this position is expected in the range below:

$85,000 - $125,000

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.