Compliance Testing Manager (US)

TD; Greenville (SC); On-site; USD 91,000 - 146,000; Full time

Job summary

TD Bank US Compliance is hiring a Testing Manager for AI Governance & Technology Enablement in Greenville, SC. You will lead AI governance-related testing efforts, develop governance standards, and collaborate with cross-functional teams to design scalable technology solutions.

The role emphasizes forward-thinking compliance programs, hands-on governance work, and ongoing process improvements within US CM&T.

Qualifications

• Undergraduate degree or equivalent work experience.
• 7+ years of experience in compliance/testing or a related field.
• Experience establishing AI governance frameworks and risk management.

Responsibilities

• Lead testing engagements for AI governance in US CM&T.
• Develop and maintain AI governance standards and procedures.
• Support CM&T Canvas App and Power Platform solutions.
• Collaborate with Compliance, Risk, Technology and business stakeholders.

Skills

AI governance

Power Apps

Power Platform

Microsoft 365

Risk management

Compliance testing

Stakeholder management

Education

Undergraduate degree

Tools

Power Automate

SharePoint

Dataverse

Job description

Work Location:Greenville, South Carolina, United States of AmericaHours:40Pay Details:$91,000 - $145,600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:ComplianceJob Description:Why Work with Us?At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.The Ideal CandidateThe ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can \"roll up their sleeves\", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.The Compliance Testing Manager – AI Governance & Technology Enablement is responsible for establishing, documenting, implementing, and maintaining the AI Governance Framework for US Compliance Monitoring & Testing (US CM&T). This role provides oversight of AI-related risks, controls, and governance activities to ensure alignment with enterprise policies, regulatory expectations, and responsible AI principles. The manager will develop governance standards, procedures, inventories, assessments, monitoring routines, and management reporting to support AI-enabled compliance monitoring and testing activities. Additionally, this role will help support the CM&T Canvas App and related Power Platform solutions, enhancing, maintaining, and optimizing application functionality that supports risk assessments, testing execution, issue management, workflow automation, and reporting. The position partners closely with Compliance, Risk, Technology, and business stakeholders to drive governance, operational effectiveness, and continuous improvement.Depth & Scope:Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagementsConsidered subject matter expert in Compliance testing methodologiesProvides subject matter expertise and/or guidance to various stakeholders and team membersAdvanced knowledge of external competition, industry and/or market trends in relation to own function/businessScope of role may have enterprise impactUndertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertiseIndependently performs concurrent multiple reviews and related tasks from end to endMay act as highest point of team escalation for resolution and provides direction to resolve issues or escalatesEducation & Experience:Undergraduate degree or equivalent work experience7+ years of experiencePreferred Skills:Experience establishing, implementing, and maintaining AI governance frameworks, policies, standards, and oversight processes.Knowledge of AI risk management, Responsible AI principles, model governance, and emerging regulatory expectations related to artificial intelligence.Hands-on experience designing, building, enhancing, and maintaining Microsoft Power Apps (Canvas Apps) and Power Platform solutions.Experience modifying application design, user interfaces, workflows, data connections, and reporting capabilities to meet evolving business needs.Proficiency with Power Apps, Power Automate, SharePoint, Dataverse, and Microsoft 365 integrations.Experience assessing and documenting risks, controls, and governance requirements for AI-enabled business processes and solutions.Experience supporting Compliance Monitoring & Testing, Compliance Risk Management, Operational Risk, Internal Audit, or other governance and control functions.Strong process documentation and business requirements management skills, including development of procedures, standards, and operating models.Experience leading technology-enabled process improvement and automation initiatives.Ability to translate compliance, governance, and operational requirements into scalable technology solutions.Strong stakeholder management skills, with the ability to collaborate effectively across Compliance, Risk, Technology, and business teams.Customer Accountabilities:Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelinesExecutes follow-up on findings raised from testing engagements in accordance with established standardsConducts skilled analytical research and analysis as part of testing engagement and initiativesUnderstands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practicesDevelops strong relationships and works collaboratively with key partnersOversees/leads the testing engagement, including communications and the reporting processesProvides subject matter expertise and/or input to projects/initiatives as a representative for area of specializationProactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolveShareholder Accountabilities:Prioritizes and manages workload to deliver quality results and meet testing timelinesContributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibilityAdheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelinesClearly and concisely documents research as required to understand requirements specific to an engagementProtects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessaryApplies subject matter expertise in the discipline, provides guidance, assistance, and direction to othersActively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirementsAssesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where requiredParticipates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situationsKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the BankMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interestProvides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unitKeeps current on emerging trends/developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area/function and the bank, both internally and/or externallyPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.#LI-USCorporate#IN-USCorporateWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.